Careers at Standard Chartered Bank - Consumer Bank International Graduate Programme

Job Title: Consumer Bank International Graduate Programme

Employer: Standard Chartered Bank

Duty Station: Kampala, Uganda

Job Description

To   become a great leader in an emerging market, you must grow and develop   yourself faster than your country is growing.
   
    Consumer Banking operates in a competitive landscape; markets fluctuate,   customer expectations constantly evolve and new technologies emerge.   Challenge yourself, whether it’s leading a team, running a budget or   delivering cutting edge banking solutions.
   
    Join the Consumer Bank International Graduate Programme where you can   develop the experience and exposure across the Bank, from lending, to Credit,   to High Net Worth or SME banking.
   
    The programme is designed to prepare you for a challenging role as a future   leader, while enabling you to take sensible risks, and explore the different   paths that will enable you to shine.  Over the course of 24 months,   you can take part in comprehensive induction, academic and learning   programmes, which together lay the foundation for your future success.
   
    For more information please visit   www.standardchartered.com/ExploreConsumer

How to Apply

Online   applications only:
Please visit our website for   detailed information on all our graduate programmes and on how to apply at   www.standardchartered.com/ExploreYou

Application Deadline: 12th Nov 2013

Consumer Bank Fast Track Programme at Standard Chartered Bank

Job Title: Consumer Bank Fast Track Programme

Employer: Standard Chartered Bank

Duty Station: Kampala, Uganda


Job Description

Perform and shine in a key revenue generating role serving the   high value client segments.
   
    In the next two decades, more than 800 million people will enter the   bankable population. The potential is huge and the industry is   transforming  – how will we bank in the future?
   
    The Consumer Bank Fast Track Programme is an accelerated programme that   aims to develop the skills and knowledge you need to build strong   relationships with our customers, grow their wealth and meet their banking   needs.
   
    The 12 month (ranging up to 18 in select markets)  Consumer Bank Fast Track Programme is an   accelerated programme that aims to nurture your capabilities towards a career   as a world-class banker.
   
    For more information and to apply please visit www.standardchartered.com/ExploreFastTrack

How to Apply

Online   applications only:
Please visit our website for   detailed information on all our graduate programmes and on how to apply at   www.standardchartered.com/ExploreYou

Application Deadline: 12th Nov 2013

Head of Business Banking Job Vacancy at Barclays Bank of Uganda Limited

Job Title: Head of Business  Banking

Employer: Barclays Bank of Uganda Limited

Duty Station: Kampala, Uganda

Application Deadline: 21st Sept 2013

Barclays Bank  of Uganda  Limited  has  an  exceptional  and exciting  opportunity

Technical Skills
• Outstanding  relationship  and  interpersonal  skills
• Strong  selling  and negotiation  skills
• Strong  Presentation  Skills
• Leadership  and Team  skills

Expertise
• A detailed  knowledge  knowledge  of the  Core  set  of products
• For  Complex products , will  have  a detailed  knowledge  of the  requirements  of  the more  sophiscated   customers
• A  broad  understanding  of policies  and strategies  with the  country as they  relate  to the  demands  of the  customer  base
• A detailed understanding  of Country  and Corporate Banking  Relationship  Management  guidelines  and credit risk policies

How to apply

If you feel challenged  by  the  above  position  , and believe  you can  deliver  on key  deliverables  as  outlined  above , upload  your application letter  , current  curriculum  vitae  and photocopies  of academic  certificate  to our  recruitment  websites detail:
https//Barclays.taleo.net/careersection/2/moresearch.ftl?lang-GB

Head of Products Jobs in Uganda at Barclays Uganda

Job Title: Head of Products

Barclays Bank of Uganda Limited has exceptional and exciting opportunities for suitably qualified professionals to join the Retail function in Uganda .

Knowledge
• In depth knowledge of product knowledge of product (from pricing to process)
• Understanding of Retail Business overall for better planning and executive
• Understanding of local & associated market for better customer offering
• A working knowledge and understanding of relevant legislation e.g KYC, Anti-money laundering , banking code , service standards , health and safety , standards etc
• A sound knowledge of the bank’s internal departments , systems & procedures

Experience
• At least Business degree or relevant experience
• At least 6 years experience in a Retail Banking management environment
• Experience in leadership of a diverse/large team
• Project management experience is an added advantage .

How to apply

If you feel challenged by the above positions , and believe you can deliver on key deliverables as outlined above , upload your application letter , current curriculum vitae and photocopies of academic certificate to our recruitment website detail: https://barclays.taleo.net/careersection/2/moresearch.ftl?lang=en- CB

Deadline: 15 /07 /2013

Head of Card Issuing Jobs in Uganda at Barclays Uganda

Job Title: Head of Card Issuing

Barclays Bank of Uganda Limited has exceptional and exciting opportunities for suitably qualified professionals to join the Retail function in Uganda .

Knowledge
• Will require a good understanding of Card products /policies /plans/objectives in order to pro-actively embrace systems/procedure changes within the function
• Extensive knowledge of the impact of short , medium and long-term plans of the business and the effects of them on other functions
• Understanding of local , as well as, European statutes that relate to role holders function.

Qualifications
• Minimum qualification of Business degree or relevant experience
• At least 6 years experience in a Retail Banking management environment
• Experience in leadership of a diverse/large team
• Experience of remote site management within a matrix management model
• Management experience in a multi-cultural environment

How to apply

If you feel challenged by the above positions , and believe you can deliver on key deliverables as outlined above , upload your application letter , current curriculum vitae and photocopies of academic certificate to our recruitment website detail: https://barclays.taleo.net/careersection/2/moresearch.ftl?lang=en- CB

Deadline: 15 /07 /2013

O/c Information Systems and Investigations Section Job at Housing Finance Bank

Job Title: O/c Information Systems and Investigations Section
   

Housing Finance Bank: Applications are invited from suitably qualified candidates to fill the following position in Internal Audit Department:
JOB REF ITA 2.1 JOB TITLE  O/c Information Systems and Investigations Section RANK Principle Banking Officer (Personal lo Holder) REPORTS TO Head Internal Audit  NUMBER OF POSITIONS  1
KEY RESULT AREAS:
Conducting performance, financial and compliance audit projects.
Providing input to the development of the Annual Audit Plan.
Providing training, coaching and guidance to Internal Audit staff.
Responsible for identifying information technology risks, and independently evaluating the efficiency and effectiveness of information technology infrastructure and application controls.
Support the assurance services unit by providing input to the information systems development process.
Maintaining all Banking and professional ethical standards.
Guiding the audit staff in conducting interviews, reviewing documents, developing and administering surveys, composing summary memos, and preparing working papers.
Communicating the results of audit and consulting projects via written reports and oral presentation to Head of Department.
Developing and maintaining productive client, staff, and management relationships through individual contacts and group meetings.
Pursue professional development opportunities, including external and internal (raining and professional association memberships, and share information gained with co-workers.
Perform related work as assigned by Audit Management.
Requirement:
A good undergraduate degree in Statistics, Commerce or Business Administration.
A professional qualification in CISA, ACCA, CPA.
Certification in CIA will be an added advantage.
EXPERIENCE:
Minimum of 4 years experience in a Banking environment.
Experience in external auditing will be an added advantage.


How to apply:
Handwritten applications must be accompanied by:
A detailed Curriculum Vitae.
Copies of academic qualifications and professional training documents/certificates.
Applications should reach NOT later than Monday 22nd April, 2013 and be addressed to: Head, Human Resource & Administration Department, Housing Finance Bank, Plot 4 Wampewo Avenue, Kololo P. O. Box 1539, KAMPALA.

MIS Officer Jobs at Gatsby Microfinance Ltd

Job Title:  MIS OFFICER
Job Description

About the Job:-
GMFL is looking for a MIS manager. S/he will be responsible for entire functioning of MIS and IT department of the organization.

Tasks and Responsibilities:

• Strengthen internal controls and systems by bringing industry best practices;
• Chart robust policies and standard operating procedures on methods of accessing information;
• Manage technology, automate and integrate the various existing systems;
• Evaluate and develop an integrated management information system/ IT strategy for the organization across all three layers tactical, operational and executive level as per the changing needs;
• Set quality control protocols for reporting and ensure they are met;
• Manage and analyze data to ensure that MIS data is accurate and robust. Ensure that reports are accessible and to all stakeholders;
• Ensure that MIS service level agreements are set and reviewed annually;
• Liaise with the relevant parties to ensure that the software is managed and maintained effectively;
• Set security systems and ensure the same;
• Advise staff on methods of accessing information and provide in-house training for staff in the use of MIS systems and other computerized systems as appropriate;
• Increasing resource utilization efficiency in the department;
• Estimate resource needs in the department;
• Any such additional responsibility pertaining to MIS or IT.

Qualifications:
• Relevant Post Graduate qualification;
• Technical expertise in information technology, systems development, DBMS, RDBMS not limited to SQL, Access, FoxPro, Oracle. Cloud Computing experience would be added advantage;
• Ability to groom existing systems/processes by bringing in industry best practices;
• Demonstrated ability of leading key business functions;
• Adaptability to a socio-commercial culture;
• Ability to provide strategic insights and execute them;
• Experience in website development and management;
• Those with experience in the microfinance sector will have an added advantage



How to Apply

Gatsby Microfinance Ltd is a subsidiary company to Uganda Gatsby Trust. A trust supported by the Gatsby Charitable Foundation (UK). Gatsby Microfinance is a fast growing company with branches in 7 districts. In order to meet its needs in strategic planning, the company is seeking to recruit dynamic, self motivated, result oriented personnel to fill the following positions
Suitable candidates should submit their applications including detailed CV with at least 3 reference contacts, photocopies of academic transcripts and testimonials, to
The Human resource Manager,
Gatsby Microfinance Ltd,
P.O. BOX 37828 Kampala.Uganda.
Please note that only shortlisted candidates will be contacted.

Deadline: 12th April 2013

Manager, Operations Service Management Jobs Vacancy at Stanbic Bank Uganda in Uganda

Stanbic Bank Uganda is looking to attract inspired individuals with the skills to offer world class business solutions to our customers in the following position.

Job Title: Manager, Operations Service Management: SBG12 (1) Position

This position reports to the Head of Operations. The incumbent acts as an interface for stakeholders into Operations. The Manager defines analyses and communicates all business requirements, contributes to SLAs negotiations and daily management of all agreed SLAs.

Key responsibilities:
Identifies, collates and analyses data pertaining to metric supporting SLA’s and service agreements
Reports and manages daily service levels Investigates any service level deviations by applying root cause analysis, develops and implements plans to manage devotions Initiates service improvement initiatives across operations with relevant operations and business stakeholders Acts as liaison (communication and escalation) between branches, support units and IPC SA
Owns and manages all service related incidents till final resolutions
Ensures that all new products are fully supported by the operation teams and are incorporated into service agreements
Liaises with business stakeholders in ensuring that regulatory, group policy standards and minimum operating procedures are observed to minimise the Bank’s exposure to risk.
Requirement:
Advance qualification in Business Management, Commercial degree or relevant operational experience.
At least 3 years experience in a service role at top management level.
Understanding of corporate banking and retail bank network and interface between frontline service, responsive sales and support functions
Extensive understanding of banking transaction processes relevant to products and services offered to stakeholders.
Practical knowledge of how to in-put, access and utilise information to analyse forecast trends.
Practical process / project management experience.
Well developed people management skills.
Excellent interpersonal and communication skills (across the business)
Well developed negotiating skills Creative, analytical with good problem solving skills.
Self driven, values based, innovative, independent adaptive and results orientated person.

Experience: 3

How to apply:

To apply, please send your application to: Sbicugrecruitment@stanbic.comor Head of Human Resources, Stanbic Bank Uganda Limited, 6th Floor, Short Tower, Crested Towers. P.O. Box 7131, Kampala.
Closing Date: 15th March, 2013.
Only shortlisted applicants will be contacted
Attached files should not exceed 1 MB
Applicants not contacted within two weeks from the closing date should consider their applications unsuccessful.

50 Lead Generators Jobs at Barclays Bank of Uganda Limited

Job Title: Lead Generators (50)
 
Barclays Bank of Uganda Limited has exceptional and exciting opportunities for suitable qualified professionals to join the Bank.
Position: Lead Generators (50) (This is a contract job renewable based on performance) Location: Various parts of the country
Job Purpose
To achieve agreed sales targets in line with the business objectives through pro-active selling of the Bank’s consumer lending/ retail asset and credit card products.
Key areas of responsibility will include:
Deliver exceptional sales performance by identifying and meeting customer needs through selling & cross selling of Bank’s consumer lending products
Participate in sales campaigns to meet specific targets
Comply with general Barclays Operational risk & Rigour requirements e.g. Account opening procedures, Health & Safety standards, Know your Customer (KYC) and anti-money laundering regulations
Ensure that you offer the right products to the customer at all times
Provide excellent customer service at all times when dealing with both external and internal customers
Share knowledge and experience with other Lead Generators in the team (More details of the key areas of responsibility can be viewed on the website detailed below)
Requirement:
Competencies required to undertake the role
Good oral communication
Networking
Good selling/influencing skills
Presentation skills
Listening skills Experience and Qualification:
Minimum of a Diploma
Competitor product sales experience

How to apply:
If you feel challenged by any of the above positions, and believe you can deliver on key deliverables as outlined above, upload your application letter, current curriculum vitae and photocopies of academic certificate to our recruitment website detail below:
https://barclays.taleo.net/careersection/2/moresearch.ftl?lang=en_GB
Deadline: 11th March, 2013.
Barclays is an equal opportunity employer that recruits, develops and promotes people on merit, and rewards outstanding performance, regardless of background and gender.
For queries contact us on 0417122453 or email: barclays.uganda@bardays.com

Personal Bankers Jobs Vacancy at Barclays Bank of Uganda Limited in Uganda

 
Job Title: Personal Bankers (25)

Location: Kampala, Gulu, Mbale & Mbarara

Job Purpose
To deliver exceptional sales performance by identifying and meeting customer needs through selling & cross-selling of all Barclays Africa Retail products & services.

Key areas of responsibility will include:

Participate in specific product campaigns by ensuring that the products are explained to customers.
Agree, meet and exceed targets for specific sales campaigns
Own and manage personal product & channel sales targets to contribute towards the outlet sales objectives
Build effective relationships with branch staff to ensure that non-sales staff refer customers to the Personal Banker when they identify a particular product or service need
In integrated branches, build effective relationships with Customer Advisors to ensure that they refer standard customers who become eligible for Prestige products and services
Call customers when their accounts have been opened, generate welcome pack letters and send to customers
Personal Bankers are held personally accountable for accuracy and quality of account opening applications and supporting documents that they complete and submit
Achieve operational rigour excellence in all aspects of procedures and processes personally undertaken to ensure green audit
Comply with all general Barclays operational risk & rigour requirements e.g. KYC and anti-money laundering regulations
Conduct snap checks as allocated by the Branch Manager.
Own customer queries and complaints around account opening, loans and card applications and resolve in a timely manner
Build relationships with internal service providers (Operations and KYC Helpdesk) to ensure a quick turnaround time of escalated queries and complaints
Advise customers as soon as new loans are approved and encourage draw-downs on the new loans.
When the branch is busy, walk the queues- resolve quick inquires and direct customers to the correct counters
Perform any other duties as assigned.
When called upon, support the Branch Manager/BOM, open and close Cashier tills at the beginning and end of each day
Identify and participate in community initiatives to support as part of Barclays community initiatives
Contribute ideas to support the community initiatives agenda in the branch (More details of the key areas of responsibility can be viewed on the website detailed below)

Requirement:

Excellent planning & organization skills.
Very strong communication skills, both verbal and written.
Questioning skills.
Computer literacy.
Good numeric & analytical skills.
Networking
Good selling/influencing skills.
Presentation skills.
Listening skills.

Knowledge & Expertise:

Knowledge of the Bank's products, services and policies including standard tariffs.
A good understanding of overall Retail goals & objectives, including the branch's objectives, growth of sales, cost control and income contribution
A thorough Understanding of the sales process
A working knowledge of the procedure manuals
A good working knowledge and understanding of relevant legislation e.g. KYC, Anti-Money laundering, banking code, service standards, health & safety standards etc
A thorough knowledge of the bank's internal departments, systems & procedures as well as risk & rigour requirements
Some knowledge of competitor products and services offered to high net-worth customers

Experience and Qualification

First degree or relevant experience in a front-line banking sales/marketing/service environment.

How to apply:
If you feel challenged by any of the above positions, and believe you can deliver on key deliverables as outlined above, upload your application letter, current curriculum vitae and photocopies of academic certificate to our recruitment website detail below: https://barclays.taleo.net/careersection/2/moresearch.ftl?lang=en_GB  Deadline: 11th March, 2013. Barclays is an equal opportunity employer that recruits, develops and promotes people on merit, and rewards outstanding performance, regardless of background and gender. For queries contact us on 0417122453 or email: barclays.uganda@bardays.com

Jobs at FINCA Uganda - Payments and Reconciliation Supervisor Job Vacancy

Job Title: Payments and Reconciliation Supervisor
Location: Kampala, Uganda | Department: Operations
JOB DESCRIPTION
PAYMENTS & RECONCILIATION SUPERVISOR

Role Description
Oversight for settlement and reconciliation of payment transactions and general account proofing to ensure the bank receives timely and appropriate values, while minimizing payment exposures.

Reports to: Head of Operations

Supervises: Payments and Reconciliation Officer

Role Objectives
Timely settlement and reconciliation of payment transactions e.g. ATM, POS, Western
Union, MTN Mobile Money, Cheque transactions, etc. To ensure receipt of values in line with pre-defined Service Level Agreements (SLA) and turnaround time.
Independently review and proof all internal accounts to ensure due diligence in
operational procedures, thereby reducing exceptions and abuse.
Manage all clearing activities to ensure appropriate funds are disbursed and credited
to the bank’s accounts
Identify operational improvement opportunities through  branch  interactions and
feedbacks

Responsibilities
Focus Areas Key Functions
Settlement
Liaison with the Finance department and Independent service providers e.g. Interswitch, etc. on the settlement of payment transactions including ATM, POS, Western Union, MTN Mobile Money, Cheque transactions, etc. as per agreed Service Level Agreements
Liaise with Interswitch on disputed transactions and reversals and follow through on resolution

Reconciliation
Independent reconciliation of all settlement transactions using the transaction/settlement reports to ensure appropriate values are received by the bank as at when due

Account Proofing
Ensure a bi-monthly Proofing of all general ledger accounts, and escalate exceptions.
Daily review of investments booked and rolled over to minimize exceptions/income loss
Daily review and proofing of inter-branch transit / expense accounts to avoid abuse
Independent review and reconciliation of all Loans payable, Internal Accounts and Nostro Accounts in conjunction with Finance department to avoid abuse and income loss

Central Clearing
Review and process all Incoming/outgoing clearing cheques to ensure timely/proper booking of same in conformity with clearing/bank’s procedures Cash Contribution/Collateral
Liaise with Finance department to review cash orders from Interswitch and provide requisite Cash contribution as collateral for ATM transactions on Interswitch /partner banks’ ATMs
Reconcile ATM Cash withdrawals vis-avis Cash contribution and Interswitch Cash balance reports

MIS Reporting
Develop and manage standardized format for collating and analyzing branch customer interactions e.g. feedbacks, complaints and enquiries
Generate reports from collected data for management information which will be used to raise the
standard of service and decision making.

Administration
Supervision of Team members, Capacity development and general oversight for administrative issues relating to the unit
Other tasks as assigned by the Head of Department  

Job Requirements
Education
-          Bachelor’s Degree [minimum qualification]
-          Professional qualifications will be an added advantage
Work Experience
-          Minimum of 4 years work experience in financial/banking sector with a minimum of
2 years as a Back office Operations staff /Branch Accountant
Skills
-           Strong interpersonal skills
-           Strong numeracy skills
-           Good conflict resolution skills
-           Time management
-           Proactive and logical approach.
-           Leadership skills
-           Highly Organized
Knowledge
-           Strong knowledge of banking operations, products & processes.
-           Practical knowledge of financial settlement and reconciliation
-           Practical knowledge of Core Banking Applications
-           Proficiency in Computer Applications/Microsoft Office
Personalities and attributes
-           Paying attention to details
-           Pleasant and Courteous.
-           Highly committed and trustworthy
-           Confident and assertive
-           Customer service oriented (customer centric)
-           Team spirit
-           Patience and Empathy
-           Very good listener

How to Apply

For all interested candidates , Kindly log onto http;//fincaug.simplicant.com for the job details and application log.
All applications should be on line using the provided format/guide on the website provided by close of business day Friday 31st August 2012

Banking Operations Officers Jobs at FINCA Uganda

Job Title: Banking Operations Officers
Location: Kampala, Uganda | Department: Operations
JOB DESCRIPTION
BANKING OPERATIONS OFFICER

Role Description
Support general banking operations to ensure adherence to operational policies and procedures and control operational lapses.

Reporting Responsibilities: Banking Operations Supervisor

Role Objectives
1. Support branch operations and ensure due diligence in operational procedures, thereby reducing exceptions in routine Branch Audit examinations.
2. Enhance Customer data confidentiality through centralized coordination of edit rights and modifications
3. Manage the centralized operations processing function to ensure effective turnaround, quality of loan documentation, and control over loan creation
4. Identify operational improvement opportunities through branch interactions and Feedbacks

Responsibilities
Focus Areas Key Functions:
Centralized Operations
Handle Centralized operations functions and to enhance productivity of business teams and ensure adherence to policies:
Loan processing:
- Independent review of loan applications from branches to ensure adherence to stipulated policies and procedures
- Maintain a record of loan documentation and liaise with branches on exceptions
- Process/create/pay-off loan requests from branches in line with pre-defined approvals
Remote account opening:
- Handle account opening requests for POS Centres and branches in line with authorized system profiles
 Account data clean up and system updates
- Handle periodic review of account/loan details on the banking application and other regulatory systems e.g. Credit Reference bureau and work with branches to update the system as required

Front Office Support
Handle all User support requests from branches on operational issues by promptly following up on concerned departments for processing/resolution

MIS Reporting
Generate reports from branch interactions for management information which will be used to raise the standard of service and decision making.
Other tasks as may be assigned by the Head of Department



Job Requirements
Education
- Bachelor’s Degree
- Professional qualifications will be an added advantage
Work Experience
- Minimum of 2 years work experience in financial/banking sector with a minimum of 1 years as an Operations/Finance/Loans Officer
Skills
- Strong interpersonal skills
- Strong numeracy skills
- Sound communication skills
- Time management
- Proactive and logical approach
- Leadership skills
- Highly Organized
Knowledge
- Strong knowledge of banking operations, products & processes.
- Practical knowledge of credit processes and procedures
- Practical knowledge of Core Banking Applications
- Proficiency in Computer Applications/Microsoft Office
Personalities and attributes
- Paying attention to details
- Pleasant and Courteous.
- Highly committed and trustworthy
- Confident and assertive
- Customer service oriented (customer centric)
- Team spirit
- Patience and Empathy
- Very good listener


How to Apply

For all interested candidates , Kindly log onto http;//fincaug.simplicant.com for the job details and application log.
All applications should be on line using the provided format/guide on the website provided by close of business day Friday 31st August 2012

Technical Analyst Job Vacancy at FINCA in Uganda

Job Title: Technical Analyst
Location: Uganda
Job Code: 1035
# of openings: 1
Description
FINCA International, one of the world's leading microfinance institutions, provides financial services to more than 950,000 clients through 21 wholly-owned and operated subsidiaries in Africa, Eurasia, Latin America and the Greater Middle East. FINCA International is looking for a Technical Analyst.
This role will involve recommending and planning technical solutions and also managing the Help Desk function. The TA will respond to, diagnose and resolve database, network, server, communications and other complex problems. S/he will also develop, define and enforce troubleshooting procedures. The Technical Analyst is responsible for gathering and documenting technical requirements related to IT projects in FINCA and will work closely with the project team as well as external and internal parties to identify options for potential solutions and assess them for both technical and business suitability, as well as keep up to date with technical developments.


Essential duties:
Analyze technical details, compliance, performance and scalability of any existing and/or new IT systems

Analyze the technical feasibility of achieving the requirements in a given architectural framework

Provide excellent technical support (hardware, software, network, connectivity, etc) to each country in the Region

Resolve, record, and track user calls to completion, keeping the user updated of progress

Liaise and coordinate with MIS providers

Support the Application Support team to resolve existing production problems

Demonstrate commitment to the collective output of the project team

Develop good working relationships with other members of project

Expand or modify system to serve new purposes or improve work flow.

Test, maintain, and monitor computer programs and systems, including coordinating the installation of computer programs and systems.

Develop, document and revise system design procedures, test procedures, and quality standards.

Provide staff and users with assistance solving computer related problems, such as malfunctions and program problems.

Review and analyze computer printouts and performance indicators to locate code problems, and correct errors by correcting codes.

Consult with management to ensure agreement on system principles.

Confer with clients regarding the nature of the information processing or computation needs a computer program is to address.

Read manuals, periodicals, and technical reports to learn how to develop programs that meet staff and user requirements.

Coordinate and link the computer systems within an organization to increase compatibility and so information can be shared.

Determine computer software or hardware needed to set up or alter system.

Supervise and direct activities of help desk administrator and database administrator.

Assess the usefulness of pre-developped application packages and adapt them to a user environment.

Analyze information processing or computation needs and plan and design computer systems, using techniques such as structured analysis, data modeling and information engineering.

Define the goals of the system and devise flow charts and diagrams describing logical operational steps of programs.

Train staff and users to work with computer systems and programs.

Recommend new equipment or software packages.

Use object-oriented programming languages, as well as client and server applications development processes and multimedia and Internet technology.

Prepare cost-benefit and return-on-investment analyses to aid in decisions on system implementation.

Utilize the computer in the analysis and solution of business problems such as development of integrated production and inventory control and cost analysis systems.

Specify inputs accessed by the system and plan the distribution and use of the results.


Supervisory responsibility:                                            
The Technical Analyst will have supervisory responsibility for the Database Administrator and Help desk Administrator

Responsibilities as a supervisor will include interviewing, hiring, and training; appraising performance; recommending rewarding and disciplining actions; addressing complaints and resolving problems

Knowledge and skills:

3+ years of experience within a technical support environment, including hardware, software and network support.

1 to 2 years experience managing a Help Desk or a Service Desk would be preferred

Proven ability to resolve problems efficiently and effectively; ability to recognize competence level of the user and address each situation appropriately

Good knowledge of Microsoft Office application software and Windows desktop operating systems, basic networking fundamentals and PC hardware and peripherals

Experience working in a heavy pressure environment preferred

Desire to work in an information systems environment

Excellent leadership, communication (written/oral), negotiation and interpersonal skills

Proven ability to work creatively and analytically in a problem-solving environment

Proven success in contributing to a team-oriented environment

Proven ability to balance, prioritize and organize multiple tasks

Excellent interpersonal, written and oral communication skills

Fluency required in English and either Spanish or Russian Languages

Willingness to Travel (50% to 75%)


Qualifications
Basic degree in computer science or equivalent, experience of not less than 3 years in a senior information systems position in a reputable financial services organization or related institution.

Education & Experience                                        
3+ years of experience within a technical support environment, including hardware, software and network support.

1 to 2 years’ experience managing a Help Desk or a Service Desk would be preferred

Language Skills
Fluency in English required.

Computer Skills                                          
To perform this job successfully, an individual should have knowledge in relational database management systems Preferably Oracle, Sybase & SQL.

To Apply click the Link Below

http://tbe.taleo.net/NA6/ats/careers/requisition.jsp?org=FINCA&cws=1&rid=1035

Jobs at Uganda Development Bank Limited (UDBL)

Job Title: Principal Human Resource Officer

Job Description

Uganda Development Bank Limited (UDBL) is the Country’s only Development Finance Institution with a mandate of Financing enterprises in key growth sectors of the economy in order to promote socio economic transformation of the country.
UDBL seeks to recruit a dynamic individual to join its team of professionals as Principal Human Resource Officer, reporting to the Director HR and Administration.
Responsibilities
• Maintain updated Human Resources policies that are in line with best practices
• Maintain close working relationships with senior managers and proactively identify and ensure prompt response to their human resources needs
• Oversee implementation of the Bank’s performance management system to ensure it is objective, equitable, transparent and merit- driven;
• Champion the formulation and ensure effective implementation of strategies and plans to identify, select and hire the best talent to meet the manpower needs of the Bank;
• Supervise the design and implementation of need- based, cost-effective learning and development strategies to support the Bank’s business goals and improve bank performance;
• Design, implement and effective monitoring of appropriate employee reward strategies, policies and programs to enable the bank attract and retain the best talent;
• Intervene and assist in resolving significant/complex disciplinary cases, appeals and related service delivery issues.
• Undertake planning and forecasting of the Bank’s workforce requirement, including the tracking and monitoring of the Bank’s organization.
• Oversee the implementation of health, safety and security guidelines to create a safe, secure and conducive working environment for staff.
• Attend to staff welfare needs.
• Act as compliance officer for UDBL’s set terms and conditions of service, monitoring compliance to HR policy and escalating cases of noncompliance.
• Put in place systems for the proper management of the staff pension fund.
• Participate in recruitment processes while ensuring that the recruitment procedures are complied with end to end.
• Follow up on actions related to HR from staff meetings.
Qualifications and Experience
• Bachelor’s degree in Business Studies or Social Sciences from a recognised university. A relevant post graduate /Professional HR Qualifications is desirable.
• At least 5 years relevant experience as a human resources professional in a large corporate or multilateral organization
• Very good knowledge of the principles and practices of HRM activities withy training and facilitation skills
• Excellent oral and written communication and presentation skills; Interpersonal skills and flexibility towards people and circumstances
• Planning and organisation skills; A team player, a good listener and effective communicator.
• Advanced knowledge of Ugandan labour and employment legislation with people management Skills, leadership capability and self confidence.


How to Apply

Please send your application and CV to the following address no later than Friday, 24th August, 2012.
The Ag. Director HR and Administration
Uganda Development Bank Limited
Plot 15A, Clement Hill Road, Ruth Towers
P.O.Box 7210, Kampala.
If you have not heard from us within 2 weeks of the closing date, please consider your application
unsuccessful.

Group Loan Assistant Job Vacancy at Micro Uganda Limited (MUL), Uganda

Job Title: Group Loan Assistant

   
Micro Uganda Limited (MUL), a reputable and fast growing microfinance institution (MFI) providing innovative financial services in Uganda is seeking to recruit young, professional, dynamic, result and customer oriented individuals who wish to grow their career in a culture of high achievement to fill the following positions:
LOAN ASSISTANT -GROUP LOANS PRODUCT:
The primary responsibility of the Group Loan Assistant is to undertake formation of solidarity groups, training of the groups, appraisal and assessment, Loan processing, credit delivery and ensure quality portfolio on loans delivered. The applicants must be willing to expound values of honesty and commitment to the target market.
Requirement:
The Suitable person must possess:
Diploma or university degree from recognized institutions - in the following areas ; Commerce, Social Sciences, Business Administration and Education.
At least one (1) year relevant experience in the microfinance sector.
Proficient in various technologies (i.e. MS Office, excel, email).
Ability to identify and report priority issues to management and provide recommendations on the best possible solution.
Team player, good interpersonal, communication and negotiation skills.
Ability to organise, prioritize with pro­active "can do" attitude.
How to apply:
Location: These positions are based in Kampala and its environs with occasional travel upcountry. Remuneration:An attractive salary package will be awarded to the successful candidates. If you are qualified and interested in the above positions, please submit your application, CV and a copy of your academic documents to;
The Finance Manager, Head Office at Kisozi Complex, P.O. Box 8759, Kampala by Monday. 25 June 2012 by 5:00 p.m.
Note:
Envelopes containing application must be clearly marked for the position applied for.
Only shortlisted applicants will be contacted for selection process as decided by Micro Uganda Limited.

O/c Market and Credit Risk Job Vacancy at Housing Finance Bank

Job Title: O/c Market and Credit Risk

Job Description

O/c Market and Credit Risk

JOB REF:    RSK3.2

JOB TITLE:    O/c Market and Credit Risk

RANK:    Manager

REPORTS TO:    Head Risk Department

DUTIES AND RESPONSIBILITIES:

■    Establish and manage risk database for losses, near misses and abnormal gains bank wide in line with Basel II categorization.

■    Develop Market risk management tools such as Key Risk Indicators, Risk and Control Self Assessment, risk dash boards, heat maps.

■     Proactively participate in training and coaching of bank staff in areas of Risk management.

■    Effectively identify market risk from within as well as from external factors and create mitigating systems and mechanisms.

■    Participate in the establishment and implementation of an integrated frame work for measuring and monitoring market risk across the bank.

■    Compiling pertinent analytical reports for Asset and Liabilities Committee (ALCO).

■    Carrying out pertinent research and keeping abreast of relevant developments (skills, techniques, concepts, etc) in the market risk realm.

■    Analyze term sheets from the strategic partners and ensure that a proper hedging mechanism has been put in place.

■    Monitoring the credit exposures of the Bank.

■     Provide pro-active oversight reviews to ensure that risk taking remains within limits set by Senior Management/ Board of Directors with any material exception to Risk Management policies and tolerances being reported to Senior Management^ Board of Directors.
■      Provide support to ALCO in building and implementing Asset and liability policies and procedures.

■    Ensure that the Bank has adequate contingency plans to identify Market risk stress situations ahead of time and measures to deal with such unusual situations in a timely manner.

QUALIFICATIONS:

■    A good undergraduate degree in any of the following fields; Statistics, Economics, Accounting & Banking from a, reputable university.

■    Public Accounting qualification and or MBA.
EXPERIENCE:

■    Minimum of 6 years experience in a Banking environment with at least 3 years in management of Market and Credit’ Risk.

SPECIAL SKILLS:

■     Sound knowledge of accounting and financial analysis, financial markets and products, credit analysis, banking operations and banking industry issues.

■    Strong analytical skills and attention to detail and sound knowledge of the macroeconomic environment and its impact on banking business and bank’s target markets/ customers.

■    Excellent report writing and analytical skills.

■    Excellent Interpersonal & networking skills.

■    Strong Communication skills.

■    High degree of Integrity & confidentiality.

■    Good Computer skills and knowledge is desirable.

AGE

■    Not above 40 years.

SALARY AND BENEFITS ARE VERY ATTRACTIVE



How to Apply

Hand written applications must be accompanied by:

* A detailed curriculum Vitae.

* Copies of academic qualifications and professional training documents/certificates.

■ Three (3) letters from referees.

Note: Please indicate the Job reference on the top right hand corner of the application envelope.

Applications should reach NOT later than Friday 29th June 2012 and be addressed to:

Head Human Resource & Administration Department

Housing Finance Bank

Plot 4 Wampewo Avenue, Kololo

P. O. Box 1539, KAMPALA

Only shortlisted candidates will be contacted.

Credit Analyst Jobs in Uganda at Centenary Bank

Job Title: Credit Analyst (2)

 
Centenary bank, the leading Micro Fi­nance and Commercial Bank in Uganda seeks to recruit suitably qualified, experi­enced and competent persons in the fol­lowing fields;
Credit Analyst (2)
Reports to: Supervisor Corporate Credit
Role: To analyze, review and reformulate credit proposals/ packages originating from branches for presentation to credit committees in accordance to the credit policy and guidelines.
Key Result Areas
Review and critically analyze all commercial and corporate credit applications for accura­cy, completeness and compliance with policy; and recommend to head office and manage­ment credit committees in line with policy
Prepare and process loans applications for the Board Credit Committee in accordance to with the department’s guidelines.
Monitor the performance of commercial loans on a monthly basis and recommend re­medial actions to management in accordance to credit policy.
Follow-up disbursement documents with the branches and legal division to ensure credit approvals under their respective branches are timely disbursed.
Participate in business growth and contribute towards the attainment of the division’s tar­gets in line with the division’s work plan and bank’s policy.
Identify training needs and participate in the training of commercial loans officers in line with the credit policy.
Preparation of departmental credit reports in line with the credit policy.

Requirement:
Required Qualifications
Honours university degree in business man­agement related field.
At least 3 years experience in commercial fending with excellent credit underwriting skills
Experience as Commercial Loan Officer in a financial institution added advantage
Positive attitude and good interpersonal skills.
Proactive and able to work independently with minimal supervision
Experience: 3
How to apply:
Application procedure
Interested persons who fully meet the above specifications are invited to apply;
Downloading an application form for employ­ment from www.centenarybank.co.ug
Fill it and enclose an application letter, Curric­ulum Vitae (CV), three competent referees and applicable academic documents.
Submit the application not later 26th June, 2012 to:
The General Manager, Human Resources, Centenary Bank, Plot 16, Namirembe Road P O. Box 1892. KAMPALA
Only shortlisted candidates will be contacted.

Project Officer Job Vacancy in Uganda at Oikocredit

Job Title: Project Officer


Job Description


Our client Oikocredit is one of the world’s largest sources of private funding to the microfinance sector. We also provide credit to trade cooperatives, fair trade organizations and small-to-medium enterprises (SMEs) in the developing world and is seeking to recruit a result driven and motivated individual for the Vacancy above;

Reporting to: Country Manager – Uganda

Duties and Responsibilities:

* Solicit business from potential clients.
* Ensure that the clients service the loans in accordance with the loan agreement.
* Visit the clients for purposes of monitoring and to uncover additional needs.
* Liaise with all members of the projects team to ensure that projects move efficiently between appraisal, approval, disbursal and monitoring stages.
* Corresponding with, guiding and responding to enquiries of loan applicants.
* Guide loan applicants in preparing loan documents according to Oikocredit’s requirements.
* Analyze business proposals and feasibility studies including financial ratios, indicators and experiences that guide the management in making informed decisions.
* Prepare detailed in-house proposals for approval by the Credit Committee.
* Facilitate the loan documentation and preparation of contracts (agreements, debentures, mortgages, guarantees, etc) for funds disbursement.
* Responsible for building a strong portfolio within the region.
* Assist other officers in accomplishing required tasks in projects work especially sensitivity analysis, financial analysis and projections.
* Marketing Oikocredit by telephone, personal visits, email, exhibitions, conference, road shows, etc.
* Representing the regional office and networking with other relevant organizations when and where required.
* Undertaking any other duty or task assigned by the Country Manager or the Regional Manager from time to time.

Qualifications:

* Degree in BAdmin, Eco, BCom (Finance) with CPA (U).
* 7 years in credit analysis with a financial institution.
* Team player, confident, articulate, good communication skills




How to Apply


Please follow the instructions as stated below as failure to do so could lead to disqualification.

1. Send an Application letter and CV/Resume.

2. Merge these two documents into one document in either word or pdf format.

3. Do not attach or send any scanned documents, these are sometimes too large for our inbox.

4. Include the job title and/or reference number in the subject line of the email address and send your application by email to oikocreditjobs@nftconsult.com

5. Only successful candidates will be contacted. For all other inquiries please contact our offices directly.

Standard Chartered Jobs at Standard Chartered Bank -Consumer Bank International Graduate Opportunities

Job Opportunities for Uganda Martyrs University

Job Description



Consumer Bank International Graduate
For over 150 years, Standard Chartered has been operating in the world’s most dynamic markets in Asia, Africa and the Middle East, offering consumer, corporate and institutional banking services to over 13 million customers and clients.

With 1,700 offices in 71 markets and 85,000 staff representing 129 nationalities, we have combined global capability with deep local knowledge to outperform our competitors.

Our Consumer Bank serves the borrowing, wealth management and everyday banking needs of 13 million retail customers around the world, including small and medium-sized businesses. With a global footprint of 1,700 branches and 5,600 ATMS in 70 countries, our customers’ banking needs are met through a variety of channels including the Internet, ATMs, branch operations, contact centres and a network of highly skilled relationship managers.

It’s a competitive landscape and we make sure we never stand still. We’re constantly innovating to redefine our customers’ experience and lead the way with advancements such as our mobile banking solution Breeze and our Next Generation retail branches.

The Consumer Bank International Graduate Programme is an 18-month broad-based programme designed to equip you with the knowledge and skills to quickly move into a leadership position. Whether it’s leading a team, running a budget or delivering transformational change for our customers, we expect you to lead as soon as you graduate.

To prepare you for a demanding role as a leader we’ll teach you everything you need to know about retail banking – from how to identify and mitigate risk to product innovation, to aligning the operations of the business behind our strategic intent. By teaming you up with our best senior leaders, you’ll build the breadth of skills necessary to run the business, shape our agenda and lead diverse teams in some of the world’s most dynamic markets.

If you’re a natural leader driven to succeed and comfortable being a little out of your depth, visit our website for more information about the programme and the opportunity to apply.
www.standardchartered.com/graduates

Qualities for success
There are many qualities that will contribute to your success. Importantly you need to be a natural leader who can inspire others. You see the big picture, and can dive into the detail if needed. You’re prepared to work hard, comfortable being a little out of your depth. You’re internationally minded and embrace differences. And you’re willing to be part of the changing face of the Bank, sharing our commitment to making a difference for our customers.
Entry requirements
•    A Master’s degree, any discipline
•    The legal right to work in the country for which you are applying
•    Fluency in English; a second language is considered beneficial.
Application process
1. Online application
The first step is to complete an online application, where you’ll need to tell us your:
    personal details
    academic background
    work experience.
2. Online ability tests
You’ll then be asked to complete a series of online assessments. You need to pass each one to progress to the next stage.
Numerical Reasoning Test
This test measures numerical reasoning skills in a business context, such as tables and charts typically found in reports and the financial press.
Talent Assessment
This assessment is designed to assess your behavioural preferences and help us understand your potential to thrive within the Bank.
We employ a policy of re-testing and may require you to repeat any or all of our online assessments at a later stage in the application process. This re-testing will take place at one of our testing centres.
3. First interview
Following success in the online tests you may be invited to a telephone or face-to-face interview. This 60-minute interview is your opportunity to tell us about your achievements and strengths, and to ask us questions.
4. Final interview and assessments
The format of the day’s activities varies from country to country and you will be told beforehand what you will be doing. It typically includes:
Face-to-face interview
During this 60-minute interview, you’ll need to display your communication skills as you answer more challenging questions about yourself, your understanding of the Bank and your reasons for choosing Consumer Banking.
Group exercise
You’ll need to demonstrate how you can communicate a specific point of view under pressure whilst working in a group.
Presentation
You may be asked to give a presentation. If so, you’ll receive a topic and all the preparation material you’ll need on the day.
5. Final decision
After the process is complete, we’ll let you know of our decision within 72 hours.

Project Manager Job Vacancy in Uganda at Standard Chartered Bank

Job Title: Project Manager
Job purpose

The job holder is responsible for supporting the business in optimal use of the bank’s property portfolio. Deliver property services in a cost efficient and effective way. Introduce industry best practice to the Country Real Estate Services functions.

Key responsibilities

Determine & manage relevant resources to deliver project work load, including alignment across Standard Chartered Bank’s Country Real Estate Services functional work streams.
Provide regular country project portfolio reports to Functional Regional Leads, using Standard Chartered Bank standard formats.
Manage business expectations prior to project approval to ensure alignment with Bank Real Estate Strategies.
Manage successful delivery of projects to a pre-determined brief, budget, programme and Standard Chartered Bank specifications.
Enable effective communications between the project team and the client.
Co-ordinate effective and efficient participation of all key project stakeholders.
Provide mechanisms for monitoring and tracking progress regarding schedule, budget and technical performance.
Implement value-engineering processes and ensure alignment with Standard Chartered Bank Group Operating Work Standards & Engineering Standards.
Manage an effective change management system to track all changes from agreed brief.
Manage all Country Real Estate Services operational activities in line with stakeholder requirements
Support the Business in optimal use of the Banks property portfolio (business alignment)
Deliver property services in a cost efficient and effective way
Introduce industry best practice to the country CRES functions
Act as first point of escalation for unmitigated risks
Respond quickly to requests from businesses and support functions.
To support the business through Managing Facility Management issues in area of under responsibility
Monitor the performance of contracts and or in house staff
Over sees planned maintenance and minor building and repair works Manage outsourced property management activities which falls under Country Real Estate Services Roles
Review real estate’s tax, recharges, Notional Rent, service charges, Rent escalations, reconciliations and termination provisions To implement the local strategy on property Management, space planning and Movements.
Requirement:

Core Competencies

Strategic thinker combined with a high degree of pragmatism.
Excellent leadership skills and team management experience.
Proven track record of delivering excellence through their leadership and communication skills.
Experience of successfully managing and delivering multiple services to internal and external stakeholders.
Excellent interpersonal skills and the influence to deal with the broad spectrum of customers both within and outside the bank.
Ability to adapt proactively to customer require­ments
Budgetary control and financial management experience.
Skilled at swift problem identification, prevention and resolution.
Using initiative to review continuously and improve services.
Qualifications

Have attained an undergraduate degree in a construction related subject.
Have worked for a Real Estate Service Provider, Real estate Consultant (Architect, M&E etc) and/or Contractor and/or have been site based with 5-10 years experience.
How to Apply

All applications should be sent to mycv.ug@sc.com and the deadline for submission is Friday 6th April 2012.

Only candidates who meet the above criteria and have been shortlisted will be contacted