Public Relations Specialist Job Vacancy at UCC

Job Title: PUBLIC RELATIONS SPECIALIST

Reports to:  Head Communications

Job role: To enhance the image of UCC among the various publics.

Key Result Areas

a. Implement and review Public Relations Strategy of the Commission;

b. Provide proactive PR advisory based on research on issues and trends in the industry and economy;

c. Promote and manage the Commission’s Corporate Brand Identity;

d. Develop and manage the Commission’s presence online by maintaining a strong Web based presence and positioning UCC on both the local and international scene and targeting multiple audiences;

e. Arrange and manage the Commission’s corporate events, activities and campaigns and provide protocol services;

f. Implement and review the Corporate Social Responsibility (CSR) Programme activities;

g. Plan and organize hospitality and recreational events in line with the department mission; and

h. Initiate and manage internal communications programmes and activities.

Qualifications

· Bachelor’s degree in Mass Communication, Arts or any related field;

· A Master’s Degree in Media, Public Relations would be an added advantage;



Key Skills and Experience

· Three (3) years experience in Public Relations practice;

· Good knowledge of Computer packages particularly Microsoft Office;

· Effective utilization of online interactive media;

· Proven experience in campaign and events management;

· Demonstrated leadership and administrative skills;

· A team player, who is outgoing and socially apt;

· Ability to communicate to multiple audiences;

· Organized, attentive to detail, and able to work with minimum supervision; and

· Dynamic and able to handle crises and provide solutions.






MODE OF APPLICATION



Interested candidates should submit applications indicating their telephone and e-mail addresses accompanied with the following documents:

1. Detailed Curriculum Vitae (CV) indicating two professional and one character referees. Members of Uganda Communications Commission shall not be accepted as referees.



2. Copies of certificates, testimonials, cited in the CV.



Applications should be submitted to the following address NOT LATER THAN 5.00 pm on 7th September 2012 to:



The Director, Human Resource and Administration,

Uganda Communications Commission,

2nd Floor, UCC House

Plot 42-44 Spring Road, Bugolobi,

P. O. Box 7376,

KAMPALA



Only short listed applicants will be notified. Any form of canvassing will automatically lead to disqualification of a candidate.



UCC is an equal opportunities employer mindful of gender balance in its establishment.

Learning and Development Specialist Job Vacancy at UCC

Job Title: LEARNING AND DEVELOPMENT SPECIALIST

Reports to:  Manager Human Resources

Job role: To implement the Commission Human Resource policies and procedures for staff development and monitor the learning and growth strategy to ensure the skills, knowledge and abilities of the workforce meet the current and future Commission and individual needs.



Key Result Areas

a. Formulate and review training and development policies and strategies that will encourage the development and integration of a culture of continuous learning among the staff of the Commission;

b. Align Training and Development goals with Commission’s business strategy to ensure that business objectives are accomplished;

c. Conduct the Training Needs Assessment for staff in liaison with the Heads of Departments/units and as identified in their Performance reports;

d. Spearhead the preparation of the annual Staff Development Training plans and to ensure consistent and fair implementation of training programmes;

e. Manage the Commission’s capacity development programmes to meet organizational needs by coordinating and facilitating approved training programmes;

f. Prepare and monitor staff training budget by tracking the use and flow of funds and verifications of invoices raised in respect of training services;

g. Monitor and evaluate the training programs as per plan by carrying out impact assessment for training programmes already carried out in order to determine if the Commission needs have been met;

h. Implement UCC process of engaging interns from the various higher institutions of learning;

i. Prepare comprehensive and timely reports on staff development programmes and ensure the submission of all reports from staff on return from the various programmes;

j. Work with Human Resources systems in order to plan for activities that will require capacity building and plan for necessary interventions;

k. Spearhead the mentorship and coaching program;

l. Implement induction programmes for new members of staff in line with the UCC HR Manual;

m. Drive the succession development programmes to meet the Commission succession needs; and

n. Attend to any other duties as may be assigned by the Supervisor.



Qualifications

· A Bachelors degree (Human Resources Management, Organizational and or Industrial Psychology, or Business Administration (HR Specialization);

· Postgraduate qualification preferably a in Human Resource Management and development; and

Key Skills and Experience

· Three (3) years experience in Human Resource Management preferably managing a training function in a similar setting;

· Experience in Human Resource Information System; aspects.

· Excellent oral and written communication skills;

· Managerial/ supervisory  and training skills;

· Possession of strategic thinking, analytical and problem–solving  skills;

· Strong interpersonal skills; and

· Ability to meet tight deadlines and work in a team.





MODE OF APPLICATION



Interested candidates should submit applications indicating their telephone and e-mail addresses accompanied with the following documents:

1. Detailed Curriculum Vitae (CV) indicating two professional and one character referees. Members of Uganda Communications Commission shall not be accepted as referees.



2. Copies of certificates, testimonials, cited in the CV.



Applications should be submitted to the following address NOT LATER THAN 5.00 pm on 7th September 2012 to:



The Director, Human Resource and Administration,

Uganda Communications Commission,

2nd Floor, UCC House

Plot 42-44 Spring Road, Bugolobi,

P. O. Box 7376,

KAMPALA



Only short listed applicants will be notified. Any form of canvassing will automatically lead to disqualification of a candidate.



UCC is an equal opportunities employer mindful of gender balance in its establishment.

Payroll Officer Job Vacancy at Uganda Communication Commission (UCC)

Job Title: PAYROLL OFFICER

Reports to:  Specialist /Human Resources

Job role:  To manage the payroll system based on departmental guidelines.



Key Result Areas

a. Manage the Commission payroll in line with the set financial standards;

b. Prepare pay roll and circulation of pay slips by using HURIS system or related software;

c. Payroll reconciliation on a monthly basis to General ledger and other key accounts;

d. Obtain payroll entries from the HR Office before the 15th of every month;

e. Review supporting documents for processing any  Human Resources payment  through the payroll;

f. Process payment of employee remuneration, incentive and other accrued claims and allowances in line with the provisions in place;

g. To handle staff loans and monthly recovery by collecting the relevant documents and recover on pay roll;

h. Prepare and remit PAYE and NSSF returns and collect receipts after remitting the returns;

i. Prepare for HR external and internal audits; and

j. Maintain UCC payroll and all staff related payments, determine statutory and other deductions (salary advances, NSSF, PAYE). Liaise with the respective statutory bodies, prepare and make statutory returns within relevant deadlines.



Qualifications

· A Bachelors degree (Finance and Accounts); and

· Professional qualification (ACCA, CPA).



Key Skills and Experience

· Two (2) years experience in payroll preparation and monitoring;

· Excellent oral and written communication skills;

· Analytical and  problem –solving  skills;

· Strong interpersonal skills;

· Ability to meet tight deadlines; and

· Ability to work in a team.



MODE OF APPLICATION



Interested candidates should submit applications indicating their telephone and e-mail addresses accompanied with the following documents:

1. Detailed Curriculum Vitae (CV) indicating two professional and one character referees. Members of Uganda Communications Commission shall not be accepted as referees.



2. Copies of certificates, testimonials, cited in the CV.



Applications should be submitted to the following address NOT LATER THAN 5.00 pm on 7th September 2012 to:



The Director, Human Resource and Administration,

Uganda Communications Commission,

2nd Floor, UCC House

Plot 42-44 Spring Road, Bugolobi,

P. O. Box 7376,

KAMPALA



Only short listed applicants will be notified. Any form of canvassing will automatically lead to disqualification of a candidate.



UCC is an equal opportunities employer mindful of gender balance in its establishment.

Head Competition and Consumer Affairs Job Vacancy at UCC

Job Title: HEAD COMPETITION AND CONSUMER AFFAIRS

Reports to:  Director Competition and Consumer Affairs

Job Role:  Develop and implement strategies aimed at increasing competition, curbing anti-competitive behavior among operators, empowering and protecting consumers.



Key Result Areas

1. Develop and/or review from time to time a framework to ensure fair play among the operators including market definition, assessment and ex ante remedies for telecom, postal and broadcasting sector;

2. Review, update and monitor implementation of an operational reporting framework applicable to service providers (postal, broadcasting and telecoms) for the effective monitoring and regulation of the market as well as inform policy formulation and provide inputs to regular publications and reports in fulfillment of the functions of the Commission;

3. Market analysis - analyze and evaluate the market to establish the key sector indicators and the level of service provision. Preparation and publication of communications sector performance indicators and compilation of benchmarks;

4. Advise on regulation of tariffs in certain market segments to ensure competition thrives in the sector;

5. Advise the Commission on matters of interconnection and handling of all interconnection issues including determination of Interconnection rates and regular review thereof;

6. Develop and implement strategies for empowering and protecting consumers through consumer education and the provision of requisite information;

7. Develop and implement a mechanism for resolving consumer complaints and disputes;

8. Review from time to time/ implementation of regulations on consumer protection; and

9. Development of consumer advocacy in the communication sector and creating general awareness amongst consumers about various measures taken by the Commission to protect the interest of consumers.



Qualifications

· A Bachelor's degree in Economics, Statistics, Accounting, Business Administration or a related field; and

· A Masters degree in Economics, Statistics, Accounting, Business Administration.



Key Skills and Experience

· At least five (5) years of experience in macro and/or micro economics, market definition and design, econometrics, cost modeling, pricing, tariff review, competition assessment with a regulatory agency, private company, or non-profit organization engaged primarily in economic/market analysis, data management and policy planning and/ or competition analysis;

· An understanding of economics and data analysis is essential; and

· Good written and verbal communication, strong inter-personal skills and capacity to work as a team.






MODE OF APPLICATION



Interested candidates should submit applications indicating their telephone and e-mail addresses accompanied with the following documents:

1. Detailed Curriculum Vitae (CV) indicating two professional and one character referees. Members of Uganda Communications Commission shall not be accepted as referees.



2. Copies of certificates, testimonials, cited in the CV.



Applications should be submitted to the following address NOT LATER THAN 5.00 pm on 7th September 2012 to:



The Director, Human Resource and Administration,

Uganda Communications Commission,

2nd Floor, UCC House

Plot 42-44 Spring Road, Bugolobi,

P. O. Box 7376,

KAMPALA



Only short listed applicants will be notified. Any form of canvassing will automatically lead to disqualification of a candidate.



UCC is an equal opportunities employer mindful of gender balance in its establishment.

Many Jobs at Uganda Communications Commission (UCC) - August 2012 Recruitment

Job ANNOUNCEMENT

The Uganda Communications Commission (UCC) is the regulator of the communications sector in Uganda. It was established by the Uganda Communications Act (Cap 106 Laws of Uganda). UCC is inviting applications from suitably qualified candidates to fill the following positions in her directorates:



FINANCE AND IT

Post:    MANAGER EXPENDITURE

Reports to: Head, Financial and Management Accounting

Job role:   Develop, maintain, update and implement the Commission’s  expenditure accounting system in line with the financial policies and regulations of the Commission.



Key Result Areas

a. Control cost effectiveness and provide advice on Value for Money of operations; Control of money transfers and of costs efficiency; Monitor trends of expenditure growth or decline;

b. Liaise with external auditors during statutory audit and prepare answers to audit queries on expenditure raised by the Audit;

c. Monitor the effectiveness of internal financial control systems and procedures relating to payments in accordance with the Laws and Financial regulations;

d. Responsible for the provision of cash flow forecasts to ensure the effective management of the Commission’s cash position in conjunction with its capital expenditure program and the day to day operating budget requirements;

e. Develop and maintain a system for handling all suppliers’ invoices, demand/ fee notes and cheque payment;

f. Liaise with Procurement Unit and ensure adequate documentation on all payments;

g. Initiate all cheque payments and settle all financial obligations of the Commission;

h. Reconcile all creditors’ accounts and negotiate with suppliers in financial matters and re-schedule payments to suppliers;

i. Maintain the Commission’s fixed asset register, making fixed asset additions when new assets are acquired and adjusting the register when disposals are made;

j. Monitor the stores function and review  stock counts; and

k. Advise on financial policies (e.g. travel, expense, authorization) for the Commission and prepare Management papers for management meetings.



Qualifications

· Bachelors Degree in Accounting, Finance, Commerce or equivalent;

· Professional qualification (e.g. ACCA, CA, CPA, etc); and

· Masters Degree in Accounting, Finance or Business Administration is an added advantage.



Key Skills and Experience

· Minimum of five (5) years accounting experience in a large organization;

· Analytical skills and ability to pay attention to detail, identify and analyze critical financial  issues; and

· Excellent communication and inter-personal skills.



Job Title:  INFORMATION SYSTEMS OFFICER – BUSINESS INTELLIGENCE

Reports to: Information Systems Specialist

Job role: To support business decision-making by supporting various programs by way of providing an IT reporting system that feeds into various decision making processes within UCC.

Key Result Areas

a. Promote the use of Business Intelligence (BI) tools and concepts across the Commission and contribute to the organization’s Business Intelligence strategy by developing, implementing and maintaining test strategies and plans;

b. Maintain, the ERP database as well as optimize data for easy effective and efficient access;

c. Provide support and expertise to the user community within UCC to assist them to better utilize Navision Database;

d. Work with project lead and business users to gather requirements, conduct analysis and prioritize requests;

e. Translate project requirements into functional and non-functional specifications for BI reports and applications and work with internal resources during development phases to ensure appropriate knowledge transfer;

f. Translate project requirements into functional and non-functional specifications for Navision Reports;

g. Design and implement multi-dimensional models, including the construction of Data View, Dimensions, and Cubes while adhering to enforced development methodologies;

h. Design and implement reporting applications including (but not limited to) BI dashboards, reporting cubes and static reports;

i. Convert existing reporting tools to a standardized reporting infrastructure using SQL and Microsoft products;

j. Design and develop new customizations as required on the current ERP and test and implement customizable objects in Navision to meet standard expectations;

k. Train existing New users on the Financial Accounting package of Dynamics Navision;

l. Perform Database Tuning on the SQL 2005/2008;

m. Design and implement the data loading (ETL) and publishing processes within the DW/BI environment;

n. Assist in the development of database and development standards by providing business and technical knowledge and expertise on Organization’s core source systems with emphasis on sourcing of data;

o. Participate in data governance for Organization’s core source systems to ensure reporting requirements can be met ensuring the development and documentation of business and technical meta data;

p. Identify data quality issues and support the data governance initiative by participating in necessary activities including data profiling; and

q. Ensure a focus on information/data quality by developing and publishing enterprise data standards such as a common business vocabulary, naming conventions, data standards, transformation rules and related enterprise consistency specifications.



Qualifications

· Bachelor’s Degree in Information Systems, IT, Computer Science or related field;

· MCITP SQL Server 2005/2008 Business Intelligence Developer and Installation and Maintenance; and

· MCITP MS Dynamics Navision.



Key Skills and Experience

· Demonstrate at least two (2) years experience in implementing ERP and BI solutions for medium and large enterprise organizations;

· Expertise in the design, construction and management of Data Warehouse and Business Intelligence solutions using SQL Server 2005 and in report design using RDL;

· Expertise  in MS Dynamics Navision Financials support and Trade and Inventory support;

· Expertise in Microsoft Packages Installations and Configurations;

· Ability to perform system analysis and design using standard tools;

· Ability to design, document, test and implement processes;

· Experience with Microsoft Dynamics Navision C-Side scripting and Report Development;

· Software development experience on .net frame work or Java

· Should possess skills in Microsoft SQL Server 2005/2008 and Microsoft Dynamics, including.

o SQL Server Integrated Services (SSIS)

o SQL Server Database Services (SSDS)

o SQL Server Analysis Services (SSAS)

o SQL Server Reporting Services (SSRS)

o SQL Server Management Studio Task Management

o SQL Server Management Studio Performance tuning and monitoring

o Financial Management Accounting support

o Trade and Inventory support

o System Administration with Dynamics

o MS Installation and Configuration

o Development with Dynamics Navision

· Knowledge of any of the following would be advantageous:

o MS Visual Studio;

o MS SharePoint;

o MS Office tools

o MS Installation and Configuration





LEGAL AFFAIRS

Job title: HEAD LEGAL AFFAIRS

Reports to:  Director Legal Affairs

Job role: To provide legal and regulatory support and advice to the Commission in accordance with the law for the efficient running of the day to day operations of the Commission.



Key Result Areas

a. Provide legal advice on the day-to-day operations in respect of the Commission’s regulatory role, in line with the existing legislation and general practices;

b. Manage the activities of the Legal Services unit in order to ensure efficiency in legal processes and staff performance within the Legal unit;

c. Review contracts/agreements, licenses and other legal instruments relating to the Commission;

d. Represent the Commission in all litigation and arbitration matters;

e. Liaise with the Finance Department to ensure adequate supervision of the debt collection function;

f. Ensure compliance with and enforcement of relevant laws, regulations, licenses and agreements in respect of licensed operators;

g. Ensure adequate insurance coverage of the Commission’s assets and its other risks as part of UCC’s risk management strategy; and

h. Participate in legislative development processes at national, regional and international levels and advise on policy and regulatory initiatives affecting the sector.



Qualifications

· A Bachelor’s degree in Law;

· A Masters degree in Law;

· A Diploma in Legal practice;

· Should be an Enrolled Advocate; and

· Possession of relevant professional qualifications will be an added advantage.



Key Skills and Experience

· A minimum of eight (8) years experience in the legal practice three (3) of which should be at a senior management position;

· Experience and knowledge of regulatory matters in communications, broadcasting and postal sub sectors is essential;

· Strong interpersonal and team working skills with ability to easily coordinate with the relevant enforcement organs;

· A team player with good negotiation skills; and

· Strong interpersonal skills with a high degree of integrity.

Job title: MANAGER LEGAL COMPLIANCE

Reports to:  Head Legal Affairs

Job role: To provide appropriate legal input to licensing, compliance and enforcement in respect of postal and telecommunications frameworks in line with the requisite laws, as well as handle licensing, compliance and enforcement matters together with the relevant departments.

Key Result Areas

a. Provide advice and legal input on licensing and compliance matters to the Commission with particular emphasis on legal aspects of shareholder/partnership arrangements, performance bonds, company profiles, acquisition of interest in existing license holders and all other matters relating to licensing;

b. Prepare and review licenses and in conjunction with the relevant Units, follow up on license implementation following the Commission procedures;

c. Coordinate and participate in all dispute resolution proceedings such as arbitration, Mediation, Reconciliation in respect of licensing, compliance and enforcement;

d. Enforce compliance of the Licensing conditions in line with the provisions of the Act and the Regulations;

e. Investigate any complaint/accusation regarding a licensed operator and follow up with the Operator if necessary while making sure all parties and departments involved are kept up-to-date on the status of any issues;

f. Investigate and in conjunction with the relevant Government Organs take any action against illegal operators in accordance with the Communications Act, Regulations made there under, Policies and Guidelines within the Sector;

g. Represent UCC in Court in respect of enforcement and compliance activities; and

h. Provide input to proposed regulatory frameworks and Guidelines as deemed necessary for the effective regulation of the sector.

Qualifications

· Post Graduate qualification in a Communications field/ Telecommunications or Law;

· Bachelor’s degree in Law and Diploma in Legal practices; and

· Qualified as a Lawyer and an Advocate of the High Court.

Key Skills and Experience

· A minimum of five (5) years experience in legal practice three (3) of which should be at a senior management position;

· Experience and knowledge of regulatory matters in communications, broadcasting and postal sub sectors is essential;

· Strong interpersonal and team working skills with ability to easily coordinate with the relevant enforcement organs;

· A team player with good negotiation skills; and

· Strong interpersonal skills with a high degree of integrity.



Job title: LEGAL OFFICER

Reports to:  Legal Specialist

Job role: To provide support in legal research and analysis assignments, prepare legal or administrative documents and review legislation pertinent to the Legal Department.

Key Result Areas

a. Perform research and analysis of routine legal problems and issues;

b. Assist in the preparation of legal contracts, licenses, MoUs, and other legal papers of a routine nature;

c. Perform preliminary work in the preparation of legal opinions and briefs;

d. Provide support in the preparation of cases for enforcement and court hearings;

e. Conduct investigations and prepare the necessary reports;

f. Ensure easy retrieval of legal opinion files, litigation files, subject files and legal publications; and

g. Any other duties as may be assigned by the Head of Legal Affairs.



Qualifications

· Bachelor’s degree in Law and Diploma in Legal practices; and

· An Enrolled Advocate.



Experience and knowledge

· A minimum of two (2) years experience in legal advising, drafting of legal documents and court work in a reputable organization;

· Experience of working in a relevant Regulatory Authority highly desirable;

· Strong interpersonal and team working skills with ability to easily coordinate with the relevant enforcement organs; and

· Good verbal and written communication skills.



OFFICE OF THE EXECUTIVE DIRECTOR

Job Title: PUBLIC RELATIONS SPECIALIST

Reports to:  Head Communications

Job role: To enhance the image of UCC among the various publics.

Key Result Areas

a. Implement and review Public Relations Strategy of the Commission;

b. Provide proactive PR advisory based on research on issues and trends in the industry and economy;

c. Promote and manage the Commission’s Corporate Brand Identity;

d. Develop and manage the Commission’s presence online by maintaining a strong Web based presence and positioning UCC on both the local and international scene and targeting multiple audiences;

e. Arrange and manage the Commission’s corporate events, activities and campaigns and provide protocol services;

f. Implement and review the Corporate Social Responsibility (CSR) Programme activities;

g. Plan and organize hospitality and recreational events in line with the department mission; and

h. Initiate and manage internal communications programmes and activities.

Qualifications

· Bachelor’s degree in Mass Communication, Arts or any related field;

· A Master’s Degree in Media, Public Relations would be an added advantage;



Key Skills and Experience

· Three (3) years experience in Public Relations practice;

· Good knowledge of Computer packages particularly Microsoft Office;

· Effective utilization of online interactive media;

· Proven experience in campaign and events management;

· Demonstrated leadership and administrative skills;

· A team player, who is outgoing and socially apt;

· Ability to communicate to multiple audiences;

· Organized, attentive to detail, and able to work with minimum supervision; and

· Dynamic and able to handle crises and provide solutions.



HUMAN RESOURCES AND ADMINISTRATION



Job Title: LEARNING AND DEVELOPMENT SPECIALIST

Reports to:  Manager Human Resources

Job role: To implement the Commission Human Resource policies and procedures for staff development and monitor the learning and growth strategy to ensure the skills, knowledge and abilities of the workforce meet the current and future Commission and individual needs.



Key Result Areas

a. Formulate and review training and development policies and strategies that will encourage the development and integration of a culture of continuous learning among the staff of the Commission;

b. Align Training and Development goals with Commission’s business strategy to ensure that business objectives are accomplished;

c. Conduct the Training Needs Assessment for staff in liaison with the Heads of Departments/units and as identified in their Performance reports;

d. Spearhead the preparation of the annual Staff Development Training plans and to ensure consistent and fair implementation of training programmes;

e. Manage the Commission’s capacity development programmes to meet organizational needs by coordinating and facilitating approved training programmes;

f. Prepare and monitor staff training budget by tracking the use and flow of funds and verifications of invoices raised in respect of training services;

g. Monitor and evaluate the training programs as per plan by carrying out impact assessment for training programmes already carried out in order to determine if the Commission needs have been met;

h. Implement UCC process of engaging interns from the various higher institutions of learning;

i. Prepare comprehensive and timely reports on staff development programmes and ensure the submission of all reports from staff on return from the various programmes;

j. Work with Human Resources systems in order to plan for activities that will require capacity building and plan for necessary interventions;

k. Spearhead the mentorship and coaching program;

l. Implement induction programmes for new members of staff in line with the UCC HR Manual;

m. Drive the succession development programmes to meet the Commission succession needs; and

n. Attend to any other duties as may be assigned by the Supervisor.



Qualifications

· A Bachelors degree (Human Resources Management, Organizational and or Industrial Psychology, or Business Administration (HR Specialization);

· Postgraduate qualification preferably a in Human Resource Management and development; and

Key Skills and Experience

· Three (3) years experience in Human Resource Management preferably managing a training function in a similar setting;

· Experience in Human Resource Information System; aspects.

· Excellent oral and written communication skills;

· Managerial/ supervisory  and training skills;

· Possession of strategic thinking, analytical and problem–solving  skills;

· Strong interpersonal skills; and

· Ability to meet tight deadlines and work in a team.





Post: PAYROLL OFFICER

Reports to:  Specialist /Human Resources

Job role:  To manage the payroll system based on departmental guidelines.



Key Result Areas

a. Manage the Commission payroll in line with the set financial standards;

b. Prepare pay roll and circulation of pay slips by using HURIS system or related software;

c. Payroll reconciliation on a monthly basis to General ledger and other key accounts;

d. Obtain payroll entries from the HR Office before the 15th of every month;

e. Review supporting documents for processing any  Human Resources payment  through the payroll;

f. Process payment of employee remuneration, incentive and other accrued claims and allowances in line with the provisions in place;

g. To handle staff loans and monthly recovery by collecting the relevant documents and recover on pay roll;

h. Prepare and remit PAYE and NSSF returns and collect receipts after remitting the returns;

i. Prepare for HR external and internal audits; and

j. Maintain UCC payroll and all staff related payments, determine statutory and other deductions (salary advances, NSSF, PAYE). Liaise with the respective statutory bodies, prepare and make statutory returns within relevant deadlines.



Qualifications

· A Bachelors degree (Finance and Accounts); and

· Professional qualification (ACCA, CPA).



Key Skills and Experience

· Two (2) years experience in payroll preparation and monitoring;

· Excellent oral and written communication skills;

· Analytical and  problem –solving  skills;

· Strong interpersonal skills;

· Ability to meet tight deadlines; and

· Ability to work in a team.





Competition AND CONSUMER AFFAIRS



Job Title: HEAD COMPETITION AND CONSUMER AFFAIRS

Reports to:  Director Competition and Consumer Affairs

Job Role:  Develop and implement strategies aimed at increasing competition, curbing anti-competitive behavior among operators, empowering and protecting consumers.



Key Result Areas

1. Develop and/or review from time to time a framework to ensure fair play among the operators including market definition, assessment and ex ante remedies for telecom, postal and broadcasting sector;

2. Review, update and monitor implementation of an operational reporting framework applicable to service providers (postal, broadcasting and telecoms) for the effective monitoring and regulation of the market as well as inform policy formulation and provide inputs to regular publications and reports in fulfillment of the functions of the Commission;

3. Market analysis - analyze and evaluate the market to establish the key sector indicators and the level of service provision. Preparation and publication of communications sector performance indicators and compilation of benchmarks;

4. Advise on regulation of tariffs in certain market segments to ensure competition thrives in the sector;

5. Advise the Commission on matters of interconnection and handling of all interconnection issues including determination of Interconnection rates and regular review thereof;

6. Develop and implement strategies for empowering and protecting consumers through consumer education and the provision of requisite information;

7. Develop and implement a mechanism for resolving consumer complaints and disputes;

8. Review from time to time/ implementation of regulations on consumer protection; and

9. Development of consumer advocacy in the communication sector and creating general awareness amongst consumers about various measures taken by the Commission to protect the interest of consumers.



Qualifications

· A Bachelor's degree in Economics, Statistics, Accounting, Business Administration or a related field; and

· A Masters degree in Economics, Statistics, Accounting, Business Administration.



Key Skills and Experience

· At least five (5) years of experience in macro and/or micro economics, market definition and design, econometrics, cost modeling, pricing, tariff review, competition assessment with a regulatory agency, private company, or non-profit organization engaged primarily in economic/market analysis, data management and policy planning and/ or competition analysis;

· An understanding of economics and data analysis is essential; and

· Good written and verbal communication, strong inter-personal skills and capacity to work as a team.



Post: MANAGER CONSUMER AFFAIRS

Reports to:  Head Competition and Consumer Affairs

Job role: Develop and implement strategies aimed at empowering and protecting consumers in line with Commission objectives.



Key Result Areas

a. Review and implement a framework to empower and protect consumers;

b. Develop and implement a standard consumer complaints reporting and resolution mechanism/system that will be used for:

(i) Logging and routing of complaints received;

(ii) Monitoring and evaluating complaints and actions thereafter; and

(iii) Monitoring and evaluating feedback to customers;

c. Receive, handle and resolve consumer’s complaints and disputes by taking the appropriate action;

d. Enlighten consumers on the procedures of channeling complaints and refer unresolved consumer grievances to designated departments or service providers for further investigation and follow up on the resolutions;

e. Plan and execute outreach programmes to enhance consumer awareness to the public;

f. Initiate and establish collaboration with consumer associations in the implementation of consumer related activities;

g. Monitor compliance by service providers on customer care issues such as consumer contracts and Service Level Agreements;

h. Examine and test consumer systems of operators;

i. Coordinate consumer related functions of the UCC Regional Offices

j. Carry out consumer satisfaction surveys and produce reports for publication; and

k. Monitor performance of the consumer affairs unit and produce consumer service performance reports based on standardized reporting formats namely monthly, quarterly, bi-annually and annually.



Qualifications

· A Bachelors’ degree in Marketing or any relevant field; and

· A Masters degree in Marketing or any relevant field.



Key Skills and Experience

· At least five (5) years experience in handling consumer centric or marketing activities in a large organization, three (3) of which should be at managerial level;

· Strong written and verbal communication skills and ability to establish rapport with consumers;

· Track record of listening and responding to customers’ needs and concerns with ability to anticipate and exceed consumer expectations;

· Hands-on experience in problem-solving and a proven ability to quickly determine answers or solutions; and

· Excellent computer skills and knowledge.



MODE OF APPLICATION



Interested candidates should submit applications indicating their telephone and e-mail addresses accompanied with the following documents:

1. Detailed Curriculum Vitae (CV) indicating two professional and one character referees. Members of Uganda Communications Commission shall not be accepted as referees.



2. Copies of certificates, testimonials, cited in the CV.



Applications should be submitted to the following address NOT LATER THAN 5.00 pm on 7th September 2012 to:



The Director, Human Resource and Administration,

Uganda Communications Commission,

2nd Floor, UCC House

Plot 42-44 Spring Road, Bugolobi,

P. O. Box 7376,

KAMPALA



Only short listed applicants will be notified. Any form of canvassing will automatically lead to disqualification of a candidate.



UCC is an equal opportunities employer mindful of gender balance in its establishment.

Compliance Officer/ Monitoring Job Vacancy at Uganda Communications Commission

Job Title : Compliance Officer/ Monitoring



Job Description

Post: Compliance Officer/ Monitoring (1)
Reports to: Specialist Broadcasting
Job role: The role of the jobholder shall be to provide the requisite technical support in broadcasting matters and assist in the monitoring, compliance and enforcement of broadcasting license conditions’ standards.

Key Results Areas:
• Investigating cases on poor performance of the broadcasting stations from the technical perspective and propose remedial measures for necessary course of action;
• Conducting and reporting on broadcasting station inspections to ensure compliance with legislation, licence conditions and broadcasting standards;
• Assisting in development of broadcast licences and reviewing broadcast spectrum applications;
• Develop and maintain a register of all licensed broadcasters and broadcasting house for purposes of planning and managing the broadcasting sector in an orderly manner;
• Coordinate data collection on activities related to audience profile, penetration of services and network coverage;
• In liaison with the Compliance and Enforcement Unit in the Legal Department provided the necessary information and data to effect any enforcement on the illegal broadcasting stations and broadcasters;
• Ensure that terms and conditions stated in broadcasting and radio licences are complied with by the broadcasters;
• Scheduling and undertaking broadcast spectrum monitoring and management of broadcasting activities, and;
• Ensure that radio station inspections, monitoring and investigations are carried out in a timely manner and monitoring results analysed and recommendations are made for enforcement as appropriate.

Qualifications/Requirement
• A Bachelor’s Degree in a field related to Electrical, Broadcasting or Telecommunications Engineering from a recognised Institute or University;
• A minimum working experience of one (1) year in areas of broadcasting and telecommunications, and;
• Knowledge in computer is a mandatory requirement.

Experience and knowledge
• Understands and offers a wide experience in maintenance, usage and knowledge of technical broadcast equipment and appreciates the responsibilities interpreting the broadcasting facilities;
• Possesses effective interpersonal skills and not only relates well with his/her colleagues but also with external customers, and;
• Demonstrates honesty and willing to work with minimum supervision.




How to Apply

Interested Internal candidates should submit applications indicating their contacts accompanied with the following documents:

1. Detailed Curriculum Vitae (CV) indicating two professional and one character referees. Members of the Uganda Communications Commission shall not be accepted as referees.

2. Copies of certificates, testimonials, cited in the CV.

Applications should be submitted to the address below NOT LATER THAN 5.00pm on June 13, 2012 to:

The Director, Human Resources and Administration
Uganda Communications Commission
2nd Floor UCC House
Plot 42-44 Spring Road, Bugolobi,
P. O. Box 7376, KAMPALA

Specialist for Information Systems Audit Job Vacancy at Uganda Communications Commission

Job Title:Specialist for Information Systems Audit


Job Description

 

The Uganda Communications Commission (UCC) is the regulator of the communications sector in Uganda. It was established by the Uganda Communications Act (Cap 106 Laws of Uganda). UCC is inviting applications from suitably qualified candidates to fill the following positions in her directorates:

Specialist for Information Systems Audit

Reports to:  Director Internal Audit

Job Role: This is a new position created to review the adequacy and effectiveness of Information Technology (IT) internal controls and continued development of internal hardware and software tools utilised throughout the Commission.

Key Result Areas:

Plan and perform reviews of IT general and application controls. This includes supporting integrated audits and system development  and implementation reviews;
Contribute to the audit planning process, and assist in the development of audit objectives and detailed test procedures that effectively address key controls and risks;
Provide IT technical audit services and consulting relative to IT internal control practices for PC-Client, Web, and legacy applications in distributed networks and multi-platform environments (mainframe and server-based operating systems, database management, and data and telecommunications network technologies);
Conduct special IT project audits as required, develop work papers that address the objectives of the audit programme and support the conclusions reached during testing;
Adhere to the IIA Standards and IAS Guidelines for Work Paper documentation;
Assess business systems/processes to identify key control points and risks;
Draft audit conclusions, discuss potential issues with clients, and prepare and deliver other summary communication documents as required, and;
Contribute to the development of the assigned practice area by participating in risk assessment activities, creation of audit tools, establishing client relationships, and identifying and sharing relevant information.

Qualifications, knowledge and experience

The candidate must possess the following:

A Bachelors Degree in IT-related field or Business Computing  from a recognised university;
Certification in any of the following is a must: Certified Internal Auditor (CIA), Certified Public Accountant (CPA) and Certified Information System Auditor (CISA);
Three (3) years of professional auditing or comparable experience within a large, complex organisation, two (2) of which should be in auditing IT Systems;
Demonstrated knowledge, skills and experience in applying the principles and practices of internal auditing in accounting, financial, and operational environments including auditing business functions and Information technology Systems and soft wares such as ACL, Teammate, etc;
Demonstrated knowledge of IT internal controls and security practices;
Demonstrated ability to understand and document business processes and related internal controls in narrative and/or flowchart formats;
Thorough knowledge of COSO, AICPA, COBIT, Sarbanes-Oxley, and SAS70 standards, laws, and regulations applicable to the assigned area of responsibility;
Demonstrated skills in the identification and resolution of business problems within a team setting; and
High integrity, confidentiality and ability to work well under pressure.




How to Apply


Interested candidates should submit applications indicating their telephone and e-mail addresses accompanied with the following documents:

Detailed Curriculum Vitae (CV) indicating two professional and one character referees. Members of the Uganda Communications Commission shall not be accepted as referees.

Copies of certificates, testimonials, cited in the CV.

Applications should be submitted to the following address NOT LATER THAN 5.00 pm on April 5, 2012 to:

The Director for Human Resources and Administration

Uganda Communications Commission

2nd Floor, UCC House

Plot 42-44 Spring Road, Bugolobi

P. O. Box 7376,

KAMPALA

Only short listed applicants will be notified. Any form of canvassing will automatically lead to disqualification of a candidate.

NB: UCC is an equal opportunities employer mindful of gender balance in its establishment.

Competition and Corporate Affairs Job Vacancy at Uganda Communications Commission

Job Title : COMPETITION AND CORPORATE AFFAIRS


Job Description

The Uganda Communications Commission (UCC) is the regulator of the communications sector in Uganda. It was established by the Uganda Communications Act (Cap 106 Laws of Uganda). UCC is inviting applications from suitably qualified candidates to fill the following positions in her directorates:

Post:   Manager of Network and Information Systems

Reports to:  Director for Competition and Corporate Affairs
Job role: The job holder will be responsible for all aspects of the organisation’s information systems and network administration including integration and implementation of ICTs within the Commission.

Key Result Areas:

Design, develop and monitor UCC Local Area Network (LAN) hardware and software infrastructure;
Formulate and monitor the performance of UCC IT policies in line with IT best practice;
Formulate, review, and  monitor the UCC Business Continuity Plan in line with IT industry best practices; scheduling upgrades and security backups of hardware and software systems;
Develop a strategy for and oversee the design and implementation of major information systems initiatives. Review, appraise and recommend appropriate information Systems to support the functions of the Commission;
Plan and coordinate the training of users and promote usage of information systems to enhance efficiency of operations;
Perform needs assessment for new systems and modifications to existing systems including conducting ongoing reviews with users and providing responses to requirement requests;
Develop user applications using appropriate tools, including but not limited to: Microsoft Access, VBA, Visio, Crystal Reports, and Using Microsoft.NET Framework  tools such as MS SQL Server, C#, ASP.NET;
Plan and coordinate the training of users and promote usage of information systems to enhance efficiency of operations; Prepare technical and user documentation, as well as the production of training materials. providing users with appropriate support and advice;
Develop, design and maintain a purpose driven website that provides relevant and timely information to all stakeholders in line with corporate objectives; and
Guarantee the smooth running of all ICT systems, and the safety and security of data from internal and external attack by providing secure access to the network for remote users.

Qualifications, knowledge and experience

The candidate must possess the following:

Bachelor’s degree in Computer Sciences, Information Technology/Information Systems or equivalent;
Masters degree in Computing, Information Systems or in the relevant fields;
Microsoft Certified Professional;
Five (5) years hands-on experience as a network/systems administrator in a busy organisation;
Microsoft Windows and Unix-based operating systems;
Knowledge of PHP, MySQL, Photoshop, Macromedia Dream weaver,  Joomla, Web design; Web hosting, Lotus Notes/Domino; MS Windows 2003 Server; Cascaded Style Sheets(CSS); Snort; Linux; and CMS;
A deep understanding of Software Development Life Cycle (SDLC);
Hands-on experience in developing and administering database driven applications using C# and the .NET Framework;
Good knowledge of MS Office 2007 and beyond is required; and
Working knowledge of SharePoint server will be an added advantage.




How to Apply


Interested candidates should submit applications indicating their telephone and e-mail addresses accompanied with the following documents:

Detailed Curriculum Vitae (CV) indicating two professional and one character referees. Members of the Uganda Communications Commission shall not be accepted as referees.

Copies of certificates, testimonials, cited in the CV.

Applications should be submitted to the following address NOT LATER THAN 5.00 pm on April 5, 2012 to:

The Director for Human Resources and Administration

Uganda Communications Commission

2nd Floor, UCC House

Plot 42-44 Spring Road, Bugolobi

P. O. Box 7376,

KAMPALA

Only short listed applicants will be notified. Any form of canvassing will automatically lead to disqualification of a candidate.

NB: UCC is an equal opportunities employer mindful of gender balance in its establishment

Uganda Communications Commission (UCC) Job Vacancies - Manager for Technical Monitoring

Job Title: Manager for Technical Monitoring



Job Description

The Uganda Communications Commission (UCC) is the regulator of the communications sector in Uganda. It was established by the Uganda Communications Act (Cap 106 Laws of Uganda). UCC is inviting applications from suitably qualified candidates to fill the following positions in her directorates:

RURAL COMMUNICATIONS AND DEVELOPMENT FUND (RCDF)

Reports to:  Director for RCDF

Job Role:  This is a vacant position where the job holder will monitor RCDF projects and develop procedures for implementation of the RCDF projects in line with departmental mission.

Key Result Areas:

Carry out technical audit of projects’ hardware, software and content to ascertain their compliance with the defined technical specifications in accordance to departmental mission;
Develop technical specifications for RCDF projects in accordance to departmental mission;
Carry out monitoring of the quality of service in accordance with defined standards;
Develop and implement a framework for technical monitoring of RCDF projects in accordance to departmental mission;
Identify technologies that can be harnessed to improve rural communications in accordance to departmental mission;
Carry out Fund impact assessment activities as necessary in accordance to departmental mission; and
Prepare technical reports in line with the unit’s reporting requirements.

Qualifications, knowledge and experience

The candidate must possess the following:

Masters Degree in Telecommunications Engineering or a related field. A Bachelors Degree in a field related to Computer or Telecommunications Engineering;
Additional qualification in Project Management and impact assessment techniques is an added advantage;
At least five (5) years experience in a similar position, three (3) of which should have been with rural ICT projects, and;
Good problem solving skills, strong written and verbal communication and interpersonal skills plus capacity to work as a team.




How to Apply

Interested candidates should submit applications indicating their telephone and e-mail addresses accompanied with the following documents:

Detailed Curriculum Vitae (CV) indicating two professional and one character referees. Members of the Uganda Communications Commission shall not be accepted as referees.

Copies of certificates, testimonials, cited in the CV.

Applications should be submitted to the following address NOT LATER THAN 5.00 pm on April 5, 2012 to:

The Director for Human Resources and Administration

Uganda Communications Commission

2nd Floor, UCC House

Plot 42-44 Spring Road, Bugolobi

P. O. Box 7376,

KAMPALA

Only short listed applicants will be notified. Any form of canvassing will automatically lead to disqualification of a candidate.

NB: UCC is an equal opportunities employer mindful of gender balance in its establishment.

Job Vacancies at Uganda Communications Commission (UCC)

Job Title: Industry & Market Analyst

Job Description
 VACANCY ANNOUNCEMENT

The Uganda Communications Commission (UCC) is the regulator of the communications sector in Uganda. It was established by the Uganda Communications Act (Cap 106 Laws of Uganda). UCC is inviting applications from suitably qualified candidates to fill the following vacant positions in its directorate:

DEPARTMENT OF COMPETITION & CORPORATE AFFAIRS

 Post: Industry & Market Analyst

Reports To: Manager Economic Regulation

Key Result Areas:
 ◦Develop and maintain up to date operational reporting framework for all licensed service providers including voice, data, post, courier, broadcast and multimedia service providers.
 ◦Manage the design, content and access to the sector monitoring data bank
 ◦Prepare and disseminate quarterly and annual market performance reports covering all subsectors within the Commission’s jurisdiction
 ◦Conduct regular post/telecom/broadcast market performance reviews in view of advising the Commission on requisite post and ex ante regulatory interventions in the post, telecom and broadcast subsectors
 ◦Develop policy advisory papers on economic and commercial matters as may be mandated by the Commission
 ◦Provide national and international coordination and benchmarking at implementation level in the area ICT measurement.
 ◦Initiate and develop specialized tools required for the efficient competition and economic monitoring in line with the Commission’s mandate.
 ◦Respond to telecommunications market data/statistics requests from government agencies, academia, development partners among others effectively in line with international best practices and the Communications Act.

Qualifications/ Requirements
 ◦ Bachelor’s degree in Economics, Statistics or related degree;
 ◦A post-graduate qualification is an advantage;
 ◦Proficiency in the use of statistical analysis packages
 ◦The candidate should demonstrate good understanding of utility regulation principles and regulatory policy development.

Experience
 ◦At least three (3) years experience in a related field
 ◦Relevant experience in data management, econometric modeling, and competition assessment is an added advantage.
 ◦Good written and verbal communication, strong inter- personal skills and capacity to work as a team

How to Apply
Interested candidates should submit applications indicating their telephone and e-mail addresses accompanied with the following documents:

Detailed Curriculum Vitae (CV) indicating two professional and one character referees. Members of Uganda Communications Commission shall not be accepted as referees.

Copies of certificates, testimonials, cited in the CV.

Applications should be submitted to the following address NOT LATER THAN 5.00 pm on March 2, 2012 to:

The Director, Human Resource and Administration,

Uganda Communications Commission,

2nd Floor, UCC House

Plot 42-44 Spring Road, Bugolobi,

P. O. Box 7376,

KAMPALA

Only short listed applicants will be notified. Any form of canvassing will automatically lead to disqualification of a candidate.

UCC is an equal opportunities employer mindful of gender balance in its establishment.