Job Title: Human Resources Specialist
Employer: FreeBalance
Duty Station: Benin, Botswana, Burkina Faso, Burundi, Cameroon, Cape Verde, Central African Republic, Chad, Comoros, Congo, Côte d'Ivoire, Djibouti, Egypt, Equatorial Guinea, Eritrea, Ethiopia, Gabon, Gambia, Ghana, Guinea, Guinea-Bissau, Kenya, Lesotho, Liberia, Libya, Madagascar, Malawi, Mali, Mauritania, Mauritius, Morocco, Mozambique, Namibia, Niger, Nigeria, Rwanda, Sao Tome and Principe, Senegal, Seychelles, Sierra Leone, Somalia, South Africa, Sudan, Swaziland, Togo, Tunisia, Uganda, Zambia, Zimbabwe
Responsibilities:
• Provide timely and accurate response to customer requests
• Analyze customer issues and requirements and facilitate solutions
• Analyze business requirements and tailor software solution using FreeBalance software
• Learn and understand clients’ environment and assist with utilizing the product to the full potential
• Act as primary support specialist contact for the client during deployment and post-implementation needs
• Collaboratively develop and deliver functional training to clients
• Provide support in proposals
• Provide feedback to Sales, Product Management and Development on future product requirements based on interaction with clients
• Develop new or modify existing custom solutions, including forms and reports
Education and Experience:
• University degree in Commerce, Finance and/or Human Resource
• Demonstrate previous experience supporting customers for translating business issues and providing solutions
• Experience in using Windows Operating Systems and other productivity tools such as MS Office Suite
• Knowledge and or background with ERP systems is considered an asset
• Previous working experience with Governments is considered an asset
• Ability to travel and read, write, speak English fluently
• Ability to speak French is considered an asset
• Ability to relocate and travel
This is a full-time position supporting Africa customers.
How to apply:
Please send us your cover letter and resume, through: http://www.freebalance.com/company/job_application.html
Application Deadline: 31st Oct 2013
