Job ANNOUNCEMENT
The Uganda Communications Commission (UCC) is the regulator of the communications sector in Uganda. It was established by the Uganda Communications Act (Cap 106 Laws of Uganda). UCC is inviting applications from suitably qualified candidates to fill the following positions in her directorates:
FINANCE AND IT
Post: MANAGER EXPENDITURE
Reports to: Head, Financial and Management Accounting
Job role: Develop, maintain, update and implement the Commission’s expenditure accounting system in line with the financial policies and regulations of the Commission.
Key Result Areas
a. Control cost effectiveness and provide advice on Value for Money of operations; Control of money transfers and of costs efficiency; Monitor trends of expenditure growth or decline;
b. Liaise with external auditors during statutory audit and prepare answers to audit queries on expenditure raised by the Audit;
c. Monitor the effectiveness of internal financial control systems and procedures relating to payments in accordance with the Laws and Financial regulations;
d. Responsible for the provision of cash flow forecasts to ensure the effective management of the Commission’s cash position in conjunction with its capital expenditure program and the day to day operating budget requirements;
e. Develop and maintain a system for handling all suppliers’ invoices, demand/ fee notes and cheque payment;
f. Liaise with Procurement Unit and ensure adequate documentation on all payments;
g. Initiate all cheque payments and settle all financial obligations of the Commission;
h. Reconcile all creditors’ accounts and negotiate with suppliers in financial matters and re-schedule payments to suppliers;
i. Maintain the Commission’s fixed asset register, making fixed asset additions when new assets are acquired and adjusting the register when disposals are made;
j. Monitor the stores function and review stock counts; and
k. Advise on financial policies (e.g. travel, expense, authorization) for the Commission and prepare Management papers for management meetings.
Qualifications
· Bachelors Degree in Accounting, Finance, Commerce or equivalent;
· Professional qualification (e.g. ACCA, CA, CPA, etc); and
· Masters Degree in Accounting, Finance or Business Administration is an added advantage.
Key Skills and Experience
· Minimum of five (5) years accounting experience in a large organization;
· Analytical skills and ability to pay attention to detail, identify and analyze critical financial issues; and
· Excellent communication and inter-personal skills.
Job Title: INFORMATION SYSTEMS OFFICER – BUSINESS INTELLIGENCE
Reports to: Information Systems Specialist
Job role: To support business decision-making by supporting various programs by way of providing an IT reporting system that feeds into various decision making processes within UCC.
Key Result Areas
a. Promote the use of Business Intelligence (BI) tools and concepts across the Commission and contribute to the organization’s Business Intelligence strategy by developing, implementing and maintaining test strategies and plans;
b. Maintain, the ERP database as well as optimize data for easy effective and efficient access;
c. Provide support and expertise to the user community within UCC to assist them to better utilize Navision Database;
d. Work with project lead and business users to gather requirements, conduct analysis and prioritize requests;
e. Translate project requirements into functional and non-functional specifications for BI reports and applications and work with internal resources during development phases to ensure appropriate knowledge transfer;
f. Translate project requirements into functional and non-functional specifications for Navision Reports;
g. Design and implement multi-dimensional models, including the construction of Data View, Dimensions, and Cubes while adhering to enforced development methodologies;
h. Design and implement reporting applications including (but not limited to) BI dashboards, reporting cubes and static reports;
i. Convert existing reporting tools to a standardized reporting infrastructure using SQL and Microsoft products;
j. Design and develop new customizations as required on the current ERP and test and implement customizable objects in Navision to meet standard expectations;
k. Train existing New users on the Financial Accounting package of Dynamics Navision;
l. Perform Database Tuning on the SQL 2005/2008;
m. Design and implement the data loading (ETL) and publishing processes within the DW/BI environment;
n. Assist in the development of database and development standards by providing business and technical knowledge and expertise on Organization’s core source systems with emphasis on sourcing of data;
o. Participate in data governance for Organization’s core source systems to ensure reporting requirements can be met ensuring the development and documentation of business and technical meta data;
p. Identify data quality issues and support the data governance initiative by participating in necessary activities including data profiling; and
q. Ensure a focus on information/data quality by developing and publishing enterprise data standards such as a common business vocabulary, naming conventions, data standards, transformation rules and related enterprise consistency specifications.
Qualifications
· Bachelor’s Degree in Information Systems, IT, Computer Science or related field;
· MCITP SQL Server 2005/2008 Business Intelligence Developer and Installation and Maintenance; and
· MCITP MS Dynamics Navision.
Key Skills and Experience
· Demonstrate at least two (2) years experience in implementing ERP and BI solutions for medium and large enterprise organizations;
· Expertise in the design, construction and management of Data Warehouse and Business Intelligence solutions using SQL Server 2005 and in report design using RDL;
· Expertise in MS Dynamics Navision Financials support and Trade and Inventory support;
· Expertise in Microsoft Packages Installations and Configurations;
· Ability to perform system analysis and design using standard tools;
· Ability to design, document, test and implement processes;
· Experience with Microsoft Dynamics Navision C-Side scripting and Report Development;
· Software development experience on .net frame work or Java
· Should possess skills in Microsoft SQL Server 2005/2008 and Microsoft Dynamics, including.
o SQL Server Integrated Services (SSIS)
o SQL Server Database Services (SSDS)
o SQL Server Analysis Services (SSAS)
o SQL Server Reporting Services (SSRS)
o SQL Server Management Studio Task Management
o SQL Server Management Studio Performance tuning and monitoring
o Financial Management Accounting support
o Trade and Inventory support
o System Administration with Dynamics
o MS Installation and Configuration
o Development with Dynamics Navision
· Knowledge of any of the following would be advantageous:
o MS Visual Studio;
o MS SharePoint;
o MS Office tools
o MS Installation and Configuration
LEGAL AFFAIRS
Job title: HEAD LEGAL AFFAIRS
Reports to: Director Legal Affairs
Job role: To provide legal and regulatory support and advice to the Commission in accordance with the law for the efficient running of the day to day operations of the Commission.
Key Result Areas
a. Provide legal advice on the day-to-day operations in respect of the Commission’s regulatory role, in line with the existing legislation and general practices;
b. Manage the activities of the Legal Services unit in order to ensure efficiency in legal processes and staff performance within the Legal unit;
c. Review contracts/agreements, licenses and other legal instruments relating to the Commission;
d. Represent the Commission in all litigation and arbitration matters;
e. Liaise with the Finance Department to ensure adequate supervision of the debt collection function;
f. Ensure compliance with and enforcement of relevant laws, regulations, licenses and agreements in respect of licensed operators;
g. Ensure adequate insurance coverage of the Commission’s assets and its other risks as part of UCC’s risk management strategy; and
h. Participate in legislative development processes at national, regional and international levels and advise on policy and regulatory initiatives affecting the sector.
Qualifications
· A Bachelor’s degree in Law;
· A Masters degree in Law;
· A Diploma in Legal practice;
· Should be an Enrolled Advocate; and
· Possession of relevant professional qualifications will be an added advantage.
Key Skills and Experience
· A minimum of eight (8) years experience in the legal practice three (3) of which should be at a senior management position;
· Experience and knowledge of regulatory matters in communications, broadcasting and postal sub sectors is essential;
· Strong interpersonal and team working skills with ability to easily coordinate with the relevant enforcement organs;
· A team player with good negotiation skills; and
· Strong interpersonal skills with a high degree of integrity.
Job title: MANAGER LEGAL COMPLIANCE
Reports to: Head Legal Affairs
Job role: To provide appropriate legal input to licensing, compliance and enforcement in respect of postal and telecommunications frameworks in line with the requisite laws, as well as handle licensing, compliance and enforcement matters together with the relevant departments.
Key Result Areas
a. Provide advice and legal input on licensing and compliance matters to the Commission with particular emphasis on legal aspects of shareholder/partnership arrangements, performance bonds, company profiles, acquisition of interest in existing license holders and all other matters relating to licensing;
b. Prepare and review licenses and in conjunction with the relevant Units, follow up on license implementation following the Commission procedures;
c. Coordinate and participate in all dispute resolution proceedings such as arbitration, Mediation, Reconciliation in respect of licensing, compliance and enforcement;
d. Enforce compliance of the Licensing conditions in line with the provisions of the Act and the Regulations;
e. Investigate any complaint/accusation regarding a licensed operator and follow up with the Operator if necessary while making sure all parties and departments involved are kept up-to-date on the status of any issues;
f. Investigate and in conjunction with the relevant Government Organs take any action against illegal operators in accordance with the Communications Act, Regulations made there under, Policies and Guidelines within the Sector;
g. Represent UCC in Court in respect of enforcement and compliance activities; and
h. Provide input to proposed regulatory frameworks and Guidelines as deemed necessary for the effective regulation of the sector.
Qualifications
· Post Graduate qualification in a Communications field/ Telecommunications or Law;
· Bachelor’s degree in Law and Diploma in Legal practices; and
· Qualified as a Lawyer and an Advocate of the High Court.
Key Skills and Experience
· A minimum of five (5) years experience in legal practice three (3) of which should be at a senior management position;
· Experience and knowledge of regulatory matters in communications, broadcasting and postal sub sectors is essential;
· Strong interpersonal and team working skills with ability to easily coordinate with the relevant enforcement organs;
· A team player with good negotiation skills; and
· Strong interpersonal skills with a high degree of integrity.
Job title: LEGAL OFFICER
Reports to: Legal Specialist
Job role: To provide support in legal research and analysis assignments, prepare legal or administrative documents and review legislation pertinent to the Legal Department.
Key Result Areas
a. Perform research and analysis of routine legal problems and issues;
b. Assist in the preparation of legal contracts, licenses, MoUs, and other legal papers of a routine nature;
c. Perform preliminary work in the preparation of legal opinions and briefs;
d. Provide support in the preparation of cases for enforcement and court hearings;
e. Conduct investigations and prepare the necessary reports;
f. Ensure easy retrieval of legal opinion files, litigation files, subject files and legal publications; and
g. Any other duties as may be assigned by the Head of Legal Affairs.
Qualifications
· Bachelor’s degree in Law and Diploma in Legal practices; and
· An Enrolled Advocate.
Experience and knowledge
· A minimum of two (2) years experience in legal advising, drafting of legal documents and court work in a reputable organization;
· Experience of working in a relevant Regulatory Authority highly desirable;
· Strong interpersonal and team working skills with ability to easily coordinate with the relevant enforcement organs; and
· Good verbal and written communication skills.
OFFICE OF THE EXECUTIVE DIRECTOR
Job Title: PUBLIC RELATIONS SPECIALIST
Reports to: Head Communications
Job role: To enhance the image of UCC among the various publics.
Key Result Areas
a. Implement and review Public Relations Strategy of the Commission;
b. Provide proactive PR advisory based on research on issues and trends in the industry and economy;
c. Promote and manage the Commission’s Corporate Brand Identity;
d. Develop and manage the Commission’s presence online by maintaining a strong Web based presence and positioning UCC on both the local and international scene and targeting multiple audiences;
e. Arrange and manage the Commission’s corporate events, activities and campaigns and provide protocol services;
f. Implement and review the Corporate Social Responsibility (CSR) Programme activities;
g. Plan and organize hospitality and recreational events in line with the department mission; and
h. Initiate and manage internal communications programmes and activities.
Qualifications
· Bachelor’s degree in Mass Communication, Arts or any related field;
· A Master’s Degree in Media, Public Relations would be an added advantage;
Key Skills and Experience
· Three (3) years experience in Public Relations practice;
· Good knowledge of Computer packages particularly Microsoft Office;
· Effective utilization of online interactive media;
· Proven experience in campaign and events management;
· Demonstrated leadership and administrative skills;
· A team player, who is outgoing and socially apt;
· Ability to communicate to multiple audiences;
· Organized, attentive to detail, and able to work with minimum supervision; and
· Dynamic and able to handle crises and provide solutions.
HUMAN RESOURCES AND ADMINISTRATION
Job Title: LEARNING AND DEVELOPMENT SPECIALIST
Reports to: Manager Human Resources
Job role: To implement the Commission Human Resource policies and procedures for staff development and monitor the learning and growth strategy to ensure the skills, knowledge and abilities of the workforce meet the current and future Commission and individual needs.
Key Result Areas
a. Formulate and review training and development policies and strategies that will encourage the development and integration of a culture of continuous learning among the staff of the Commission;
b. Align Training and Development goals with Commission’s business strategy to ensure that business objectives are accomplished;
c. Conduct the Training Needs Assessment for staff in liaison with the Heads of Departments/units and as identified in their Performance reports;
d. Spearhead the preparation of the annual Staff Development Training plans and to ensure consistent and fair implementation of training programmes;
e. Manage the Commission’s capacity development programmes to meet organizational needs by coordinating and facilitating approved training programmes;
f. Prepare and monitor staff training budget by tracking the use and flow of funds and verifications of invoices raised in respect of training services;
g. Monitor and evaluate the training programs as per plan by carrying out impact assessment for training programmes already carried out in order to determine if the Commission needs have been met;
h. Implement UCC process of engaging interns from the various higher institutions of learning;
i. Prepare comprehensive and timely reports on staff development programmes and ensure the submission of all reports from staff on return from the various programmes;
j. Work with Human Resources systems in order to plan for activities that will require capacity building and plan for necessary interventions;
k. Spearhead the mentorship and coaching program;
l. Implement induction programmes for new members of staff in line with the UCC HR Manual;
m. Drive the succession development programmes to meet the Commission succession needs; and
n. Attend to any other duties as may be assigned by the Supervisor.
Qualifications
· A Bachelors degree (Human Resources Management, Organizational and or Industrial Psychology, or Business Administration (HR Specialization);
· Postgraduate qualification preferably a in Human Resource Management and development; and
Key Skills and Experience
· Three (3) years experience in Human Resource Management preferably managing a training function in a similar setting;
· Experience in Human Resource Information System; aspects.
· Excellent oral and written communication skills;
· Managerial/ supervisory and training skills;
· Possession of strategic thinking, analytical and problem–solving skills;
· Strong interpersonal skills; and
· Ability to meet tight deadlines and work in a team.
Post: PAYROLL OFFICER
Reports to: Specialist /Human Resources
Job role: To manage the payroll system based on departmental guidelines.
Key Result Areas
a. Manage the Commission payroll in line with the set financial standards;
b. Prepare pay roll and circulation of pay slips by using HURIS system or related software;
c. Payroll reconciliation on a monthly basis to General ledger and other key accounts;
d. Obtain payroll entries from the HR Office before the 15th of every month;
e. Review supporting documents for processing any Human Resources payment through the payroll;
f. Process payment of employee remuneration, incentive and other accrued claims and allowances in line with the provisions in place;
g. To handle staff loans and monthly recovery by collecting the relevant documents and recover on pay roll;
h. Prepare and remit PAYE and NSSF returns and collect receipts after remitting the returns;
i. Prepare for HR external and internal audits; and
j. Maintain UCC payroll and all staff related payments, determine statutory and other deductions (salary advances, NSSF, PAYE). Liaise with the respective statutory bodies, prepare and make statutory returns within relevant deadlines.
Qualifications
· A Bachelors degree (Finance and Accounts); and
· Professional qualification (ACCA, CPA).
Key Skills and Experience
· Two (2) years experience in payroll preparation and monitoring;
· Excellent oral and written communication skills;
· Analytical and problem –solving skills;
· Strong interpersonal skills;
· Ability to meet tight deadlines; and
· Ability to work in a team.
Competition AND CONSUMER AFFAIRS
Job Title: HEAD COMPETITION AND CONSUMER AFFAIRS
Reports to: Director Competition and Consumer Affairs
Job Role: Develop and implement strategies aimed at increasing competition, curbing anti-competitive behavior among operators, empowering and protecting consumers.
Key Result Areas
1. Develop and/or review from time to time a framework to ensure fair play among the operators including market definition, assessment and ex ante remedies for telecom, postal and broadcasting sector;
2. Review, update and monitor implementation of an operational reporting framework applicable to service providers (postal, broadcasting and telecoms) for the effective monitoring and regulation of the market as well as inform policy formulation and provide inputs to regular publications and reports in fulfillment of the functions of the Commission;
3. Market analysis - analyze and evaluate the market to establish the key sector indicators and the level of service provision. Preparation and publication of communications sector performance indicators and compilation of benchmarks;
4. Advise on regulation of tariffs in certain market segments to ensure competition thrives in the sector;
5. Advise the Commission on matters of interconnection and handling of all interconnection issues including determination of Interconnection rates and regular review thereof;
6. Develop and implement strategies for empowering and protecting consumers through consumer education and the provision of requisite information;
7. Develop and implement a mechanism for resolving consumer complaints and disputes;
8. Review from time to time/ implementation of regulations on consumer protection; and
9. Development of consumer advocacy in the communication sector and creating general awareness amongst consumers about various measures taken by the Commission to protect the interest of consumers.
Qualifications
· A Bachelor's degree in Economics, Statistics, Accounting, Business Administration or a related field; and
· A Masters degree in Economics, Statistics, Accounting, Business Administration.
Key Skills and Experience
· At least five (5) years of experience in macro and/or micro economics, market definition and design, econometrics, cost modeling, pricing, tariff review, competition assessment with a regulatory agency, private company, or non-profit organization engaged primarily in economic/market analysis, data management and policy planning and/ or competition analysis;
· An understanding of economics and data analysis is essential; and
· Good written and verbal communication, strong inter-personal skills and capacity to work as a team.
Post: MANAGER CONSUMER AFFAIRS
Reports to: Head Competition and Consumer Affairs
Job role: Develop and implement strategies aimed at empowering and protecting consumers in line with Commission objectives.
Key Result Areas
a. Review and implement a framework to empower and protect consumers;
b. Develop and implement a standard consumer complaints reporting and resolution mechanism/system that will be used for:
(i) Logging and routing of complaints received;
(ii) Monitoring and evaluating complaints and actions thereafter; and
(iii) Monitoring and evaluating feedback to customers;
c. Receive, handle and resolve consumer’s complaints and disputes by taking the appropriate action;
d. Enlighten consumers on the procedures of channeling complaints and refer unresolved consumer grievances to designated departments or service providers for further investigation and follow up on the resolutions;
e. Plan and execute outreach programmes to enhance consumer awareness to the public;
f. Initiate and establish collaboration with consumer associations in the implementation of consumer related activities;
g. Monitor compliance by service providers on customer care issues such as consumer contracts and Service Level Agreements;
h. Examine and test consumer systems of operators;
i. Coordinate consumer related functions of the UCC Regional Offices
j. Carry out consumer satisfaction surveys and produce reports for publication; and
k. Monitor performance of the consumer affairs unit and produce consumer service performance reports based on standardized reporting formats namely monthly, quarterly, bi-annually and annually.
Qualifications
· A Bachelors’ degree in Marketing or any relevant field; and
· A Masters degree in Marketing or any relevant field.
Key Skills and Experience
· At least five (5) years experience in handling consumer centric or marketing activities in a large organization, three (3) of which should be at managerial level;
· Strong written and verbal communication skills and ability to establish rapport with consumers;
· Track record of listening and responding to customers’ needs and concerns with ability to anticipate and exceed consumer expectations;
· Hands-on experience in problem-solving and a proven ability to quickly determine answers or solutions; and
· Excellent computer skills and knowledge.
MODE OF APPLICATION
Interested candidates should submit applications indicating their telephone and e-mail addresses accompanied with the following documents:
1. Detailed Curriculum Vitae (CV) indicating two professional and one character referees. Members of Uganda Communications Commission shall not be accepted as referees.
2. Copies of certificates, testimonials, cited in the CV.
Applications should be submitted to the following address NOT LATER THAN 5.00 pm on 7th September 2012 to:
The Director, Human Resource and Administration,
Uganda Communications Commission,
2nd Floor, UCC House
Plot 42-44 Spring Road, Bugolobi,
P. O. Box 7376,
KAMPALA
Only short listed applicants will be notified. Any form of canvassing will automatically lead to disqualification of a candidate.
UCC is an equal opportunities employer mindful of gender balance in its establishment.
