Wednesday 25 September 2013

Human Resources Specialist at FreeBalance

Job Title: Human Resources Specialist

Employer: FreeBalance

Duty Station: Benin, Botswana, Burkina Faso, Burundi, Cameroon, Cape Verde, Central African Republic, Chad, Comoros, Congo, Côte d'Ivoire, Djibouti, Egypt, Equatorial Guinea, Eritrea, Ethiopia, Gabon, Gambia, Ghana, Guinea, Guinea-Bissau, Kenya, Lesotho, Liberia, Libya, Madagascar, Malawi, Mali, Mauritania, Mauritius, Morocco, Mozambique, Namibia, Niger, Nigeria, Rwanda, Sao Tome and Principe, Senegal, Seychelles, Sierra Leone, Somalia, South Africa, Sudan, Swaziland, Togo, Tunisia, Uganda, Zambia, Zimbabwe




Responsibilities:

Provide timely and accurate response to customer requests
Analyze customer issues and requirements and facilitate solutions
Analyze business requirements and tailor software solution using FreeBalance software
Learn and understand clients’ environment and assist with utilizing the product to the full potential
Act as primary support specialist contact for the client during deployment and post-implementation needs
Collaboratively develop and deliver functional training to clients
Provide support in proposals
Provide feedback to Sales, Product Management and Development on future product requirements based on interaction with clients
Develop new or modify existing custom solutions, including forms and reports

Education and Experience:

University degree in Commerce, Finance and/or Human Resource
Demonstrate previous experience supporting customers for translating business issues and providing solutions
Experience in using Windows Operating Systems and other productivity tools such as MS Office Suite
Knowledge and or background with ERP systems is considered an asset
Previous working experience with Governments is considered an asset
Ability to travel and read, write, speak English fluently
Ability to speak French is considered an asset
Ability to relocate and travel

This is a full-time position supporting Africa customers.

How to apply:

Please send us your cover letter and resume, through: http://www.freebalance.com/company/job_application.html


Application Deadline: 31st Oct 2013